Kim Nolen
Jonesboro,AR
Summary
Dedicated professional with strong customer service skills, problem-solving abilities, and a focus on teamwork. Committed to enhancing productivity and fostering positive client interactions.
Results-driven individual with a proven track record in enhancing operational efficiency through effective communication and organizational skills. Skilled in problem-solving and fostering collaboration within teams to achieve business success.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
20
20
years of professional experience
Work History
Alleviant Health Centers
Alleviant
Jonesboro, AR
08.2024 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Provided professional services and support in a dynamic work environment.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Developed and maintained courteous and effective working relationships.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Delivered services to customer locations within specific timeframes.
Dillards
Sales and Merchandising
Jonesboro, AR
08.2023 - 08.2024
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Provided professional services and support in a dynamic work environment.
- Developed and maintained courteous and effective working relationships.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Delivered services to customer locations within specific timeframes.
Everyday Chef
Sales and Merchandising
Jonesboro, AR
08.2022 - 08.2023
- Developed and executed innovative menu designs to enhance customer satisfaction.
- Trained kitchen staff on food safety protocols and culinary techniques.
- Streamlined food preparation processes, improving efficiency in service delivery.
- Collaborated with suppliers to source high-quality ingredients for menu offerings.
- Enhanced customer satisfaction by ensuring timely and accurate fulfillment of retail orders.
- Provided retail assistance, finalizing, and processing customer purchases for games across major system types.
- Designed visually compelling window displays that drove foot traffic for retail clients.
- Maximized product exposure by strategically organizing displays, ensuring optimal placement within retail locations.
Ima's
Sales/merchandising
Jonesboro, AR
04.2021 - 08.2022
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Delivered services to customer locations within specific timeframes.
General Manager
Chico's FAS
Jonesboro, AR
03.2006 - 03.2016
- Directed daily operations to enhance customer experience and drive sales growth.
- Implemented strategic initiatives to optimize inventory management and reduce costs.
- Mentored and developed team leaders to improve performance and foster a collaborative environment.
- Analyzed market trends to inform product development and promotional strategies.
- Established key performance indicators to monitor team productivity and service quality.
- Led training programs focused on customer service excellence and brand standards adherence.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Established standard operating procedures that enhanced employee performance.
- Adapted to varying customer needs by employing active listening skills and personalized service approaches.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
No Degree - Education
Arkansas State University
Jonesboro, ARHigh School Diploma -
Marked Tree H S
Marked Tree, AR05-1976
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Organization and time management
- Decision-making
- Verbal communication
Timeline
Alleviant Health Centers
Alleviant
08.2024 - Current
Dillards
Sales and Merchandising
08.2023 - 08.2024
Everyday Chef
Sales and Merchandising
08.2022 - 08.2023
Ima's
Sales/merchandising
04.2021 - 08.2022
General Manager
Chico's FAS
03.2006 - 03.2016
No Degree - Education
Arkansas State University
High School Diploma -
Marked Tree H S