Kim Price
Benefits/Human Resources/Management
Cleveland,OH
Summary
Accomplished Benefits Coordinator with a proven track record at East Cleveland City Schools, adept in employee relations and benefits explanation. Excelled in enhancing team productivity and morale at AT&T, demonstrating exceptional written and oral communication skills. Achieved significant improvements in benefits understanding among employees, consistently surpassing annual performance targets.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Benefits Coordinator
East Cleveland City Schools
01.2021 - 07.2024
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Developed comprehensive benefits communications materials, resulting in increased employee understanding of available offerings.
- Conducted regular audits of benefits data to identify discrepancies, ensuring accurate reporting and timely resolution of errors.
- Coordinated open enrollment events to educate employees on benefit options and encourage informed decision making.
Senior Accounts Payable Specialist
Moen Incorporation
12.2020 - 01.2021
- Trained junior staff members on accounts payable best practices, fostering a cohesive and knowledgeable team environment.
- Provided support during audits, reconciling financial statements and supplying necessary documentation for review.
- Reviewed and submitted purchase orders for equipment, supplies and professional services.
- Communicated with vendors to resolve discrepancies impeding payments.
- Conducted thorough analysis of aged payables reports to identify potential issues and recommend corrective actions to management.
SENIOR MANAGER COLLECTIONS
AT&T
11.1999 - 06.2016
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Evaluated hiring, firing, and promotions requests.
Education
No Degree - Communications Technologies
Cleveland State University
Cleveland, OH 05.2001 -
Skills
Written and oral communication
Employee Relations
Benefits Explanation
Verbal and written communication
Certification
MANAGEMENT
Timeline
Benefits Coordinator
East Cleveland City Schools
01.2021 - 07.2024
Senior Accounts Payable Specialist
Moen Incorporation
12.2020 - 01.2021
No Degree - Communications Technologies
Cleveland State University
05.2001 -
SENIOR MANAGER COLLECTIONS
AT&T
11.1999 - 06.2016
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