KIMBERLY PUHAK
Summary
- U.S. Air Force Veteran (Captain) highly motivated with a passion for dogs and animal care an excellent history of professional, supervisory and customer relations experience.
Overview
17
17
years of professional experience
Work History
Rail Traffic Controller
BNSF Railway, Ft. Worth
01.2018 - Current
- Direct and coordinate the safe movement of passenger, freight, and maintenance trains across assigned rail territory, managing complex traffic flow and priority.
- Monitor train movements and track conditions in real-time using computerized dispatching and Positive Train Control (PTC) systems to prevent delays and ensure safety.
- Controlled track switches, signals, and blocking devices remotely to establish safe routes and protect maintenance-of-way forces.
- Manage unplanned events and emergencies—such as equipment malfunctions, weather-related issues, or track obstructions—to protect the safety of the public and employees.
- Utilize radio and telephone communication protocols to interact professionally with train crews, yardmasters, and other railroad personnel.
- Ensure strict compliance with all Federal Railroad Administration (FRA) and company safety regulations and procedures.
Assistant Manager
Animal America Pet Resort
01.2017 - 09.2017
- Supervise 7-9 employees in the daily operation of the pet resort boarding and day camp facility.
- Manage all daily care and activities of 50-100 dogs using the facility; including cleaning, feeding, medicating, walking, and supervised play activity of the dogs.
- Develop and update policy and procedure per national standards and facility owner guidelines for all activity regarding care of the pets using the facility.
- Schedule staff appropriately to provide optimal care for the pets in the facility.
- Train all resort employees in the care of pets using the facility according to policy and procedure and standard dog behavior training.
- Assist manager in hiring process-interviewing and selection.
- Assist front desk operation as needed; including financials.
Income Maintenance Caseworker
PA Department of Human Service/Dauphin County Assistance Office
03.2015 - 07.2017
Human Services Program Specialist
PA Department of Human Service/Bureau of Policy, Medical Assistance
07.2016 - 01.2017
Clerk Typist 3
PA Department of Labor and Industry/Workers' Compensation Office of Adjudication
12.2014 - 03.2015
Unemployment Compensation Intermittent Intake Interviewer
PA Department of Labor and Industry
08.2014 - 12.2014
Lead Medical Laboratory Tech
Central Pennsylvania Blood Bank
06.2008 - 01.2014
Education
Post Baccalaureate Certificate - Paralegal Studies: Legal Studies
Kaplan University Online
05.2014
Associate of Science - Medical Laboratory Technician program
HACC
Harrisburg, PA05.2008
Bachelor of Science - Nursing
Widener University
Chester, PA05.1993
Skills
- 20 years personal experience in dog care; 9 months professional work experience in dog boarding and daycare
- Excellent time-management, organizational and prioritizing skills
- Extensive experience writing policy and procedures
- Supervisory experience
- Extensive experience training personnel and maintaining records
- MS Office and computer proficient
- Excellent customer service
Timeline
Rail Traffic Controller
BNSF Railway, Ft. Worth
01.2018 - Current
Assistant Manager
Animal America Pet Resort
01.2017 - 09.2017
Human Services Program Specialist
PA Department of Human Service/Bureau of Policy, Medical Assistance
07.2016 - 01.2017
Income Maintenance Caseworker
PA Department of Human Service/Dauphin County Assistance Office
03.2015 - 07.2017
Clerk Typist 3
PA Department of Labor and Industry/Workers' Compensation Office of Adjudication
12.2014 - 03.2015
Unemployment Compensation Intermittent Intake Interviewer
PA Department of Labor and Industry
08.2014 - 12.2014
Lead Medical Laboratory Tech
Central Pennsylvania Blood Bank
06.2008 - 01.2014
Associate of Science - Medical Laboratory Technician program
HACC
Bachelor of Science - Nursing
Widener University
Post Baccalaureate Certificate - Paralegal Studies: Legal Studies
Kaplan University Online
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