Kimberly Rodriguez
Fort Worth,TX
Summary
Dynamic and detail-oriented Payroll Manager with 30 years of experience at Michaels Stores, Inc., leading high-volume payroll operations across the U.S. and Canada. Proven ability to manage payroll for 55,000+ U.S. employees and 9,000+ Canadian employees with exceptional accuracy. Recognized for expertise in Workday, ADP systems, SOX compliance, cross-border payroll, and team leadership. Adept at optimizing processes, resolving complex payroll issues, and ensuring flawless execution in fast-paced corporate environments.
Overview
30
30
years of professional experience
Work History
Payroll Manager
Michaels Stores, Inc.
Irving, TX
06.2020 - 04.2026
- Lead and supervise daily payroll operations, including weekly, bi-weekly, and supplemental payroll cycles.
- Prepare and process all bi-weekly payroll through Workday with full-cycle accuracy.
- Manage payroll auditing procedures, post-payroll audits, and reconciliations.
- Resolve escalated payroll issues, including complex final pay scenarios.
- Prepare payroll funding wires for wages, taxes, garnishments, and Canadian payrolls.
- Oversee offshore staff and monitor KPI performance to ensure service quality.
- Manage ADP Wisely pay card and Wisely check processes end-to-end.
- Maintain administrative functions for ADP SmartCompliance and iPay.
- Collaborate on vendor interfaces, data updates, audits, and testing.
- Develop and maintain payroll schedules, calendars, SOPs, and documentation.
- Conduct performance appraisals, training, and coaching for payroll staff.
- Provide SOX reporting and ensure compliance with all regulatory requirements.
- Prepare vendor invoices for payment and support team members with payroll matters.
Senior Payroll Associate
Michaels Stores, Inc.
Irving, TX
02.1996 - 06.2020
- Processed bi-weekly payroll for 55,000+ U.S. employees and 9,000+ Canadian employees, ensuring 100% accuracy.
- Performed payroll processing, reconciliation, and regular audits to maintain compliance with federal and state regulations.
- Managed data entry for new hires, terminations, salary changes, personal information, and direct deposits.
- Resolved Freshservice cases and email inquiries related to W-2s, T4s, pay issues, and general payroll questions.
- Handled garnishments, levies, and child support orders.
- Introduced Canadian employees to the U.S. office in 1999 and worked directly with Service Canada.
- Created and submitted Canadian ROEs and managed Canadian garnishments and family support orders.
- Served as backup to the Payroll Manager.
- Assisted in the end-to-end integration of ADP ProBusiness to Workday cloud-based software.
- Ensured confidentiality and compliance across all payroll functions.
Education
High School Equivalency Diploma - GED
TexasSkills
- Payroll Operations
- Workday
- ADP SmartCompliance
- ADP ProBusiness
- US & Canadian Tax
- Payroll Auditing
- Reconciliation
- Garnishments & Support Orders
- Workforce Time Tracking
- SOX Compliance
- Vendor Management
- Offshore Team Oversight
- Process Improvement
- Documentation & SOPs
- Customer Service
- Confidentiality & Compliance
- PCPW
- Freshservice (Freshworks)
- Info Workforce Management
- Microsoft Office Suite
Timeline
Payroll Manager
Michaels Stores, Inc.
06.2020 - 04.2026
Senior Payroll Associate
Michaels Stores, Inc.
02.1996 - 06.2020