KIM SANTORO
Greensburg,PA
Summary
Dedicated and experienced professional with a strong focus on providing valuable assistance to individuals. Skilled in scheduling appointments, accompanying individuals to meetings, and offering support throughout the recovery/mental health process. A multitasking Peer Support Specialist who consistently demonstrates compassion and respect while effectively communicating with others in non-judemental way.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Peer Support Specialist
University of Pittsburgh School of Medicine Research Department
06.2024 - 08.2024
- To build rapport with study participants in the emergency department
- To educate participants about harm reduction and offer resources
- Documenting and following participants for 12 weeks via text
- Worked as a team on the THRIVE study and attended weekly team meetings
- Trained in motivational interviewing
- This study kept being delayed due to IRB/EC/regulatory approval I also had to move suddenly out of state due family medical emergency
Driver
Enterprise Car Sales Division
02.2024 - 06.2024
- Strong ability to work in a team environment
- Strong customer service skills interacting with vendors
- Documenting
- Managing the logistics of vehicles for sales
- Impeccable vehicle operator
Remote Medical Coding Intern
South Padre Medical Center
08.2022 - 12.2022
- Experienced with Microsoft Office software to prepare and send forms
- Evaluate patient charts for verification and contact office staff for clarification when needed
- Code services, procedures, diagnoses, and treatments with correct CPT, ICD-10-CM, and HCPCS Level II codes
- Input patient records, submit insurance claims, and manage patient receivables using EHR/Prime Suites and Cerner software
- Apply analytical skills and knowledge of medical terminology when reviewing patients' charts and documents for verification
- Employ active listening when working with program director to communicate in a clear and organized manner
- Manage time effectively to complete tasks by assigned deadlines
Sabbatical
02.2016 - 05.2021
- Spent years taking care of a household before going back to college and attaining my degree
Turnover Specialist
JCI Appraisals
04.2012 - 02.2016
- Followed instructions from supervisor regarding daily job tasks and duties
- Executed tasks within time and budget constraints
- Reported issues to property manager, so effective resolutions could be put into place
- Utilized variety of tools
- Safely and effectively handled wide range of cleaning products and solutions
- Landscaped properties
- Prepped and painted vacant properties for renting
Education
Certificate #20626 - Certified Peer Support Specialist
Mental Health Partnership
Philadelphia, PA07.2024
Associate of Applied Science - Healthcare Management
Westmoreland County Community College
Youngwood, PA05.2023
Skills
- Attention to Detail
- Interpersonal Communication
- Microsoft Office
- Time Management
- EHR/Prime Suites
- Cerner
- Data Entry
- Medical Terminology
- Customer Service
- Conflict Management
- Hospitality
- WRAP
- Peer Advocacy
- Mental health awareness
- Substance Abuse Knowledge
- Self-Care Techniques
- Stress Reduction
- Relapse Prevention
- Family Support
- Wellness strategies
- Teamwork and Collaboration
- Problem-Solving
Certification
Certified Peer Support Specialist, 07/01/24, 07/31/26, State of Pennsylvania, #20626
Assessments
- Delivery driver, Proficient, 04/01/24
- Case management & social work, Proficient, 04/01/24
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Certified Peer Support Specialist
University of Pittsburgh School of Medicine Research Department
06.2024 - 08.2024
Driver
Enterprise Car Sales Division
02.2024 - 06.2024
Remote Medical Coding Intern
South Padre Medical Center
08.2022 - 12.2022
Sabbatical
02.2016 - 05.2021
Turnover Specialist
JCI Appraisals
04.2012 - 02.2016
Associate of Applied Science - Healthcare Management
Westmoreland County Community College
Certificate #20626 - Certified Peer Support Specialist
Mental Health Partnership
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