Michelle Cicco, MS, BSN, RN
Murrysville,PA
Summary
Experienced Project Manager and Research Professional with 20 years in project planning, resource management, and process improvement. Skilled in leveraging Agile methodologies to drive efficiency and stakeholder satisfaction. Expert in managing multiple implementation science research studies, coordinating research projects, developing and revising IRB protocols and SOPs, and ensuring regulatory compliance. Adept at communicating research findings to diverse stakeholders and collaborating with multidisciplinary teams. Proficient in data management, report generation, and navigating health policy and implementation science research.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Research Project Manager
University of Pittsburgh School of Medicine
11.2023 - Current
- Under the supervision of the Program Manager, create and amend regulatory elements and/ or SOPs for active studies (i.e., IRBs, Data Management Plans, DUAs, data storage and management plans, study recruitment plans, payment processing protocols etc.)
- Manage the day-to-day operations of the research program's active research projects
- Coordinate and manage project meetings (i.e., schedule meetings, develop meeting agendas, take meeting notes, identify and disseminate next steps to study team, and archive meeting materials in shared folders)
- Executed study recruitment plans, coordinating resources and timelines to ensure successful participant enrollment and retention
- Create and implement original data collection tools (e.g., develop original, quantitative surveys in Qualtrics, create survey distributions in Qualtrics, monitor Qualtrics data)
- Implement comprehensive data storage and management strategies, ensuring compliance with organizational standards and regulatory requirements
- Process participant payments in accordance with department and study SOPs
- Manage and update study SharePoint sites
- Managed project budgets and resources, consistently ensuring optimal allocation and cost control to meet project goals while adhering to timelines and financial constraints
- Support the program manager in the development of annual reports and grant applications (i.e., compile cumulative enrollment numbers)
- Contribute to results dissemination by compiling required information for the methods section of a manuscript or abstract (e.g., survey response rates, participant demographic information, dates, etc.)
- Additional responsibilities include use of online project management tools, specifically SharePoint and Teams, and use of UX/UI design tools, such as Mural, for project coordination work
Adjunct Biology/Biochemistry Instructor
Penn Foster College
06.2014 - 11.2023
- Provided instructional support for students enrolled in both Introduction to Biology and Introduction to Biochemistry courses
- Interacted one-on-one with individual students via phone calls, emails, and live chats; maintained weekly office hours for one-on-one phone or Zoom tutoring and instruction
- Provided in-depth feedback on subjective exams and engaged in course design, creation, and ongoing content review and revision
- Evaluated clinical skills submitted by students during externships
- Conducted live and recorded webinars, led required discussions in selected courses, and developed additional methods of course instruction
- Supervised science department grading assistants, creating training documents and leading training/continuing education sessions
- Monitored and coached grading assistants to ensure consistent quality in evaluating subjective exams and research papers
- Provided clear and effective feedback to students based on grading assistant evaluations and ensured accurate grade recording
- Created and distributed daily reporting metrics to staff and management
- Identified areas for process improvement and implemented changes to enhance efficiency
- Led weekly team meetings with grading assistants to identify areas for improvement and executed timely plans
Clinical Consultant & Software Product Analyst
Siemens Medical Solutions USA
06.2007 - 03.2012
- Led Agile teams to design, develop, and test procedures for the Soarian Clinical Software product line, ensuring high-quality deliverables and stakeholder satisfaction
- Applied Agile methodology to manage project timelines, resources, and deliverables, while coordinating with stakeholders on project goals and requirements
- Utilized advanced testing tools to enhance product quality and conducted research on software enhancements and new features
- Prepared detailed project status reports, test documentation, and quality assurance plans to ensure system integrity and alignment with business objectives
- Managed software installation, troubleshooting, and system testing to maintain operational stability and functionality
- Collaborated on requirements definition and led training sessions for internal teams and clients to ensure effective system usage
- Implemented test strategies, including tools and frameworks, to optimize testing efficiency and coverage across projects
- Stayed current with evolving testing methodologies and healthcare standards, ensuring project success
Education
Bachelor of Science - Nursing
Edinboro University of Pennsylvania
Edinboro, PAMaster of Science - Exercise Physiology
East Stroudsburg University of Pennsylvania
East Stroudsburg, PABachelor of Science - Genetics & Developmental Biology
Pennsylvania State University
University Park, PASkills
- Project Management in Agile Frameworks
- Facilitation of Multiple Simultaneous Research Initiatives
- Regulatory Compliance, IRB Protocol & SOP Development
- Study Recruitment Management
- Data Collection & Analysis (Qualtrics, SharePoint)
- Meeting Coordination & Documentation Management
- Healthcare Systems & Clinical Processes
Certification
- Registered Nurse License (RN) - PA State Board of Nursing. Expires October 2026
Timeline
Research Project Manager
University of Pittsburgh School of Medicine
11.2023 - Current
Adjunct Biology/Biochemistry Instructor
Penn Foster College
06.2014 - 11.2023
Clinical Consultant & Software Product Analyst
Siemens Medical Solutions USA
06.2007 - 03.2012
- Registered Nurse License (RN) - PA State Board of Nursing. Expires October 2026
Bachelor of Science - Nursing
Edinboro University of Pennsylvania
Master of Science - Exercise Physiology
East Stroudsburg University of Pennsylvania
Bachelor of Science - Genetics & Developmental Biology
Pennsylvania State University
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