Kim Stevenson
Houston,TX
Summary
Sales Professional, highly motivated with a diverse background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication, product knowledge, and understanding of customer needs. Known for a strong work ethic, problem-solving abilities, and creating positive shopping experiences that increase customer loyalty.
Overview
23
23
years of professional experience
Work History
Millworks Sales Specialist
The Home Depot Inc
Houston, Texas
03.2021 - Current
- Specialized in design, sales, and inventory of doors,windows,garage doors and
Tuffsheds; Sales and installation scheduling of flooring and appliance. Ranked Specialist 2
years in a row. Received specialist of the month 14 times in a 3 year period. - Consistently achieved department and personal sales targets
- Provided detailed product knowledge to support customer decision-making.
- Assisted customers in selecting millwork products and materials for projects.
- Provided technical expertise on the use of millwork materials for interior design projects.
- Demonstrated extensive knowledge of millwork product lines, pricing structure, and other related services.
- Prepared proposals outlining cost estimates for custom-made millworks requested by clients.
- Assisted in designing custom millwork pieces according to client specifications.
- Created and maintained customer accounts, including tracking of sales activities, order information, and customer contacts.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Licensed Realtor - Member of HAR
Real Estate Professional
Houston, TX
01.2013 - Current
- Highly qualified and motivated individual that assists both home buyers and sellers.
- Seasoned professional with extensive knowledge of the Houston market.
- Demonstrated sales professional, self-motivated, enthusiastic, and detail oriented.
- Excellent networking and communication skills.
- Honesty and Integrity
- Knowledgeable and Informative
- Responsive
- Negotiation Specialist
Sales Associate
Williams Sonoma
Houston, TX
01.2015 - 03.2020
- Seasoned sales driver that ensures all internal and external customers receive exemplary customer service and a positive store/brand experience.
- Member of Presidents Club for Sales Achievements in 2017 and 2018
- Electrics, Cutlery, and Cookware Specialist
- Qualified Culinary Event Professional
Sales and Service Specialist
Ace Mart
Houston, TX
01.2011 - 01.2013
- Motivated sales associate that drove sales and provided exceptional customer service by assessing customer needs, developing relationships with existing customers, developing new clients, and sharing knowledge about products and services.
Bartender and Event Specialist
Butters and Company Catering
Houston, TX
01.2009 - 01.2011
- Event planning and execution for private parties, weddings, and receptions.
Bar Manager
The Usual - Craft Beer Bar
Houston, TX
01.2008 - 01.2011
- Manager responsible for bar operations, marketing, vendor relations, bar staff, and events.
Event Specialist and On-Sight Supervisor
Cosmo Cool Concepts
Houston, TX
01.2004 - 01.2011
- Event planning and execution for corporate meetings and events, transportation coordination, weddings, and receptions.
Receiving Manager
Urban Outfitters
Houston, TX
01.2005 - 01.2007
- Responsible for shipping and receiving and inventory management for a specialty clothing store.
Department Manager
Linens N' Things
Houston, TX
01.2003 - 01.2005
- Manager for specialty home goods store.
- Responsibilities included leading sales and service for the store and managing all aspects of the bedding and housewares departments.
Skills
- Sales
- Design consultation
- Product knowledge
- Sales proposals
- Custom millwork design
- Customer relationship management
- Visual merchandising
- Effective communication
- Negotiation skills
- Time management
- Special order management
- Consultative sales
- Multitasking Abilities
- Organizational skills
- Verbal and written communication
- Interpersonal skills
- Meeting sales goals
- Problem-solving aptitude
- Networking
- Floor Supervision
- Customer Service
- Visual Merchandising
- Operations
- Training and Coaching
- Relationship Building
- Event Management
- Inventory Management
- Sales goals achievement
- Retail merchandising
Timeline
Millworks Sales Specialist
The Home Depot Inc
03.2021 - Current
Sales Associate
Williams Sonoma
01.2015 - 03.2020
Licensed Realtor - Member of HAR
Real Estate Professional
01.2013 - Current
Sales and Service Specialist
Ace Mart
01.2011 - 01.2013
Bartender and Event Specialist
Butters and Company Catering
01.2009 - 01.2011
Bar Manager
The Usual - Craft Beer Bar
01.2008 - 01.2011
Receiving Manager
Urban Outfitters
01.2005 - 01.2007
Event Specialist and On-Sight Supervisor
Cosmo Cool Concepts
01.2004 - 01.2011
Department Manager
Linens N' Things
01.2003 - 01.2005