Qualified Advanced Technical Support Specialist with 22 years of helpdesk and customer service experience. Provides comprehensive Windows desktop, Windows Server, and Technical support. Adept at engaging customers by identifying issues and streamlining steps to effectively resolve technical issues.
System Provisioning
undefinedVeritas Backup Exec for Windows Servers
I find gardening and sewing very peaceful actives, and Boating and Camping are my favorite vacationing actives.
I dedicated my life to working with foster children. I started in 1987 working with drug addicted babies. In 1995 I started working with troubled teenage girls. I cared for 150+ foster children in about 35 years.
Veritas Backup Exec for Windows Servers
Novell Network Administration
DCSE Dell Certified
Microsoft Certified Professional
Microsoft Certified Desktop Support Technician
Comptia A+ 16 years