KIMBERLY STRASSER
Buffalo
Summary
Highly skilled and dedicated professional with a proven track record in providing exceptional care and support to patients. Demonstrate ability to effectively communicate and collaborate with healthcare teams to ensure optimal patients outcome. Committed to delivering compassionate care and maintaining a safe and comfortable environment for patients. Seeking a challenging position as a CareAid to utilize my expertise and contribute to well-being of individual in need.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Cleaning Crew Member
Kevin
Buffalo
10.2025 - Current
- Cleaned assigned areas using appropriate cleaning supplies and equipment.
- Maintained cleanliness standards in restrooms and common spaces.
- Collaborated with team members to ensure efficient workflow.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Care Aid
Maxim Healthcare
02.2022 - 11.2023
- Provided comprehensive personal care to patients including bathing, cleaning and cooking, ensure their comfort and well-being
- Assisted patients with physical therapy exercises to improve mobility and strength, promoting their overall recovery
Auto Machine Operator
Hellermanntyton
03.2017 - 01.2022
- Operate and maintained automated machines, ensuring efficient and smooth production processes
- Conducted regular inspections to identify and resolve any machine malfunctions or issues, minimize downtime
- Paid meticulous attention to scrap materials, implementing corrective measures to minimize waste and optimize production.
- Collaborated with team members to optimize machine performance and meet or exceed production targets, contributing to overall operational success.
Debt Collection
01.2015 - 01.2017
- Organize and managed customers debt accounts, maintaining meticulous records and ensuring accuracy.
- Proactively contacted debtors to gather information about their payment status and skillfully negotiated payment plans, resulting in successful debt recovery.
- Consistently met or exceeded collection targets, demonstrating exceptional skills in debt recovery.
- Utilized effective communication and negotiation skills to resolve payment disputes and ensure timely payments, fostering positive relationships with customers.
Deli Cashier Carry out cafe
Hiring manager
Buffalo
10.2006 - 07.2008
- Processed customer transactions efficiently at the deli counter.
- Assisted customers with product selection and special requests.
- Maintained cleanliness and organization of the deli area.
- Collaborated with team members to fulfill customer orders quickly.
- Resolved customer inquiries and concerns in a friendly manner.
- Verified the accuracy of customer orders, including condiments, toppings, and other special requests.
Education
Completed - Introduction To Microsoft Office
Coursera
06.2025 - 06.2025
Completed - Sales Training Inbound Business Stragedy
Coursera
02.2025 - 03.2025
Completed - Sales Training Techniques For A Human Centric Sale
Coursera
02.2025 - 03.2025
Completed - Sales Training Sales Team Management
Coursera
02.2025 - 03.2025
Completed - Sales Training For High Performing Team
Coursera
01.2025 - 03.2025
Completed - Sales Training Building Sales Career
Coursera
12.2025 - 12.2025
Fox Valley Technical College
Oshkosh, WiSkills
- Interpersonal skills
- Communication skills
- Attention to detail
- Accuracy
- Operating automated machines
- Conducting inspections
- Debt collection techniques
- Negotiation
- Conflict resolution
- Debt recovery
- Cleaning techniques
- Chemical handling
- Team collaboration
- Customer service
- Time management
- Adaptability to change
- Quality assurance
- Schedule flexibility
- Quality control
- Problem solving
- Workplace safety
Timeline
Completed - Sales Training Building Sales Career
Coursera
12.2025 - 12.2025
Cleaning Crew Member
Kevin
10.2025 - Current
Completed - Introduction To Microsoft Office
Coursera
06.2025 - 06.2025
Completed - Sales Training Inbound Business Stragedy
Coursera
02.2025 - 03.2025
Completed - Sales Training Techniques For A Human Centric Sale
Coursera
02.2025 - 03.2025
Completed - Sales Training Sales Team Management
Coursera
02.2025 - 03.2025
Completed - Sales Training For High Performing Team
Coursera
01.2025 - 03.2025
Care Aid
Maxim Healthcare
02.2022 - 11.2023
Auto Machine Operator
Hellermanntyton
03.2017 - 01.2022
Debt Collection
01.2015 - 01.2017
Deli Cashier Carry out cafe
Hiring manager
10.2006 - 07.2008
Fox Valley Technical College