Kim Stuart
Omaha,NE
Summary
Compassionate caregiver with hands-on experience providing companionship and emotional support to clients. Well-organized and reliable, assisting with errands, light housekeeping, meal preparation, medication reminders, and personal care.
Overview
9
9
years of professional experience
Work History
Fraud and Dispute Associate
Fiserv
Omaha, NE
09.2023 - Current
- Investigating chargebacks and other payment disputes in accordance with company policies and procedures.
- Reviewing customer complaints regarding billing errors or unauthorized charges.
In Home Companion Caregiver
FirstLight Home Care
Omaha, Nebraska
08.2023 - Current
- Provide companionship and emotional support to elderly clients.
- Observe changes in client behavior or physical condition and reported to supervisor or family members.
- Accompanies clients on walks outdoors for exercise and fresh air.
- Give medication reminders according to prescribed instructions.
- Maintain a clean, safe environment for clients by performing light housekeeping tasks such as laundry, vacuuming, dusting and dishes.
- Encourage participation in recreational activities such as reading books and playing games.
- Assist with mobility issues by providing assistance with walking or transferring from one place to another.
- Drive clients to shop for groceries, attend doctor appointments and run errands.
- Build strong and trusting rapport with clients and loved ones.
Express Life Underwriter
Mutual of Omaha
Omaha, NE
08.2015 - 05.2023
- Reviewed and evaluated applications for life insurance policies to determine risk factors.
- Analyzed medical records, financial data, and other pertinent information to assess applicants' insurability.
- Verified accuracy of all documentation submitted by applicants for underwriting purposes.
Education
Associate of Applied Science - General Studies
Metropolitan Community College
Omaha, NEBachelor of Arts - Leadership
Bellevue University
Bellevue, NESkills
- Medication Management
- Emotional Support
- Dementia Care
- Documentation
- Windows OS
- Microsoft Office Suite
- Active Listening
- Positive Language
- Customer Service
- Training and Mentoring
Timeline
Fraud and Dispute Associate
Fiserv
09.2023 - Current
In Home Companion Caregiver
FirstLight Home Care
08.2023 - Current
Express Life Underwriter
Mutual of Omaha
08.2015 - 05.2023
Associate of Applied Science - General Studies
Metropolitan Community College
Bachelor of Arts - Leadership
Bellevue University
Similar Profiles
Alicia R. JonesAlicia R. Jones
Quality Assurance Engineer at FiservQuality Assurance Engineer at Fiserv
Shantina RobertsShantina Roberts
Client Tech Support at FiservClient Tech Support at Fiserv
Tabitha GrateTabitha Grate
Terminal Support Specialist at FiservTerminal Support Specialist at Fiserv
Melinda EarleyMelinda Earley
Customer Service Representative at FiservCustomer Service Representative at Fiserv
Daniel UtterDaniel Utter
Assistant Program Director at CEDARS Youth ServicesAssistant Program Director at CEDARS Youth Services