Kim Sullivan
Plantsville,CT
Summary
Dedicated Special Education Paraprofessional from Southington Board of Education, adept in fostering student progress through instructional support and effective teamwork. Excelled in creating safe, supportive learning environments, utilizing strong verbal communication and attention to detail. Proven track record in enhancing collaborative teacher relationships and student outcomes without relying on numerical data.
Overview
23
23
years of professional experience
Work History
Special Education Paraprofessional
Southington Board Of Education
Southington, CT
09.2020 - Current
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students.
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
- Served as a liaison between general education teachers and special education professionals, fostering collaborative relationships that benefitted all students involved.
- Collaborated with teachers and specialists to assess student progress.
CMO Coordinator/Sales
Verizon Wireless
Meriden, CT
09.2001 - 04.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
ParaPro Certification
Skills
Student Supervision
Social and group settings
Verbal and written communication
Skills strategies
Instructional support
Teamwork and Collaboration
Self-Motivated
Attention to Detail
Dependable and Responsible
Teacher Support
Behavior improvements
Lesson plan implementation
Accomplishments
- Achieved Result through effectively helping with Task.
Timeline
Special Education Paraprofessional
Southington Board Of Education
09.2020 - Current
CMO Coordinator/Sales
Verizon Wireless
09.2001 - 04.2014
ParaPro Certification