Summary
Overview
Work History
Education
Skills
Timeline
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KIM VICKERS

Carrollton, GA,GA

Summary

Dynamic professional with extensive experience at BP and Southwire, excelling in shipping and receiving. Proven ability to enhance customer satisfaction and reduce errors through effective communication and quality control. Skilled in shipping software and fostering a safe workplace, driving productivity while maintaining budgetary constraints.

Overview

16
16
years of professional experience

Work History

Shipping Clerk

Southwire
02.2019 - Current
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Manager

BP
06.2009 - 02.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.

Education

Clay County High School
Ashland Ala.

Skills

  • Shipping and receiving
  • Workplace cleanliness
  • Shipping software
  • Warehouse safety
  • Loading and unloading
  • Freight knowledge
  • Shipping procedures
  • Materials transportation
  • Carrier coordination

Timeline

Shipping Clerk

Southwire
02.2019 - Current

Manager

BP
06.2009 - 02.2019

Clay County High School

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KIM VICKERS