Kima Martinez
El Paso
Summary
Experienced service industry professional with a proven track record in customer service, time management, and sales tracking. Effective communicator in both written and verbal forms, adept at cultivating positive relationships and consistently surpassing set goals. Strong background in delivering exceptional customer experiences, committed to providing top-notch service and achieving outstanding results.
Overview
14
14
years of professional experience
Work History
Cosmetic Freelancer
Coty Brands
11.2021 - Current
- Connect with clients to determine their needs
- Inspire clients with expertise on beauty trends and products
- Stock and maintain clean and up to date gondolas
- Build strong retailer relationships
Territory Merchandiser
Wis International
06.2021 - 06.2022
- Responsible for in store execution, maintaining and building relationships with retail partners
- Installing promo signage, confirming price adherence, count in store inventory, rotate and reset product and complete in store surveys
Counter Manager
Macy's
11.2010 - 06.2021
- Managed cosmetic lines in Trend Beauty Department
- Educated customers about skincare, and cosmetic needs, and makeup techniques
- Increased per-customer revenue by promoting relevant products
- Motivated employees to increase sales and build customer loyalty with proven mentoring and managing techniques
Airmen First Class
Idaho Air National Guard
03.2013 - 02.2015
- Attended drill weekend every month
- Completed all required training
- Responsible for food preparation and commercial kitchen equipment
Skills
- Strong decision making skills
- Highly trained customer service
- Problem-solving
- Visual product merchandising
- Highly organized
- Attention to detail
- Time management
Professionaltitle
Dedicated service industry professional
Timeline
Cosmetic Freelancer
Coty Brands
11.2021 - Current
Territory Merchandiser
Wis International
06.2021 - 06.2022
Airmen First Class
Idaho Air National Guard
03.2013 - 02.2015
Counter Manager
Macy's
11.2010 - 06.2021
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