KIMALEE MARPLE
Centerton,AR
Summary
I have had 16 years of health coaching experience. I am a Certified Tobacco Specialist. I have a Bachelor's in Kinesiology and a Master's in Kinesiology with an emphasis in exercise physiology. I did have my personal trainer certification for 12 years. I would be willing to get certified again.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Customer Service Professional
H&R Block
01.2025 - 04.2025
- Managed client inquiries, ensuring timely and accurate responses to enhance customer satisfaction.
- Implemented feedback mechanisms for clients, improving service delivery and addressing concerns.
- Assisted customers by answering questions and responding to inquiries.
- Developed rapport with customers through active listening and empathetic communication, resulting in enhanced satisfaction.
- Delivered exceptional support during peak periods, effectively managing high call volumes without compromising service quality.
Personal Health Coach
Sharecare-Tennessee
08.2024 - 11.2024
- Assist members with health related behavior change.
Health Coach
CMC-Care Management – Trestletree – Wellcare
02.2019 - 05.2023
- Outreach to Medicare members to try to close Care Gaps with their PCP.
Personal Health Coach
Trestletree
05.2007 - 02.2019
- Assist individuals with weight loss, quitting smoking, stress management, nutrition and exercise.
Education
Master's - Kinesiology
University of Central Arkansas
Conway, AR05.1999
Skills
- Customer Service excellence
- Microsoft Office (10 years)
- Personal Training (10 years)
- Group Fitness (7 years)
- Physiology Knowledge (10 years)
- Anatomy Knowledge (10 years)
- Medical Terminology (10 years)
- Vital Signs (10 years)
- Case Management
ADDITIONAL INFORMATION
Very detailed oriented and organized person. Always aim to take care of all of all responsibilities no matter the job.
Certification
I do not have a Health Coach certification, however I have a Master’s Degree in Kinesiology with an emphasis in exercise physiology and nutrition. I also and over 10 years experience with Health Coaching.
Timeline
Customer Service Professional
H&R Block
01.2025 - 04.2025
Personal Health Coach
Sharecare-Tennessee
08.2024 - 11.2024
Health Coach
CMC-Care Management – Trestletree – Wellcare
02.2019 - 05.2023
Personal Health Coach
Trestletree
05.2007 - 02.2019
Master's - Kinesiology
University of Central Arkansas
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