Kimani Johnson
Katy,TX
Summary
Tech-savvy and smart professional equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.
Overview
7
7
years of professional experience
Work History
Surgery Scheduling Coordinator
Texas Regional Physicians
Houston, Texas
03.2026 - Current
- Scheduled surgical appointments for patients efficiently and accurately.
- Coordinated communication between physicians and patients regarding surgery details.
- Managed patient records using electronic health record systems effectively.
Patient Representative Coordinator
Sanitas Medical Center
Lauderdale Lakes, Florida
09.2022 - 11.2025
- Guided patients through appointment scheduling and insurance verification processes.
- Assisted patients with inquiries about services and treatment options available.
- Coordinated communication between patients and healthcare providers for effective care.
Personal Care Assistant (PCA)
Solaris Senior Living
Coconut Creek, Florida
02.2022 - 09.2022
- Assisted residents with daily living activities and personal hygiene.
- Provided companionship and emotional support to enhance residents' well-being.
- Maintained a clean and safe environment for all residents and staff.
- Documented care provided in resident records accurately and promptly.
Customer Service Representative
Iqor
Pompano Beach, Florida
08.2019 - 02.2022
- Resolved customer inquiries through phone, email, and chat support.
- Utilized CRM software to track and manage customer interactions.
- Provided product information and troubleshooting assistance to clients.
- Handled escalated issues by coordinating with management for resolution.
Education
Piper High School
Sunrise, FLSkills
- scheduling software
- patient record keeping
- medical terminology
- insurance verification
- customer relationship management
- communication skills
- problem solving
- attention to detail
- time management
- team collaboration
- Patient coordination
- Surgical care
- Procedure scheduling
- Payment collection
- Following up with patients
- Office workflow support
- Checking in patients
- Patient relations
Timeline
Surgery Scheduling Coordinator
Texas Regional Physicians
03.2026 - Current
Patient Representative Coordinator
Sanitas Medical Center
09.2022 - 11.2025
Personal Care Assistant (PCA)
Solaris Senior Living
02.2022 - 09.2022
Customer Service Representative
Iqor
08.2019 - 02.2022
Piper High School