Dynamic professional with extensive experience in surgical scheduling and pre-operative processes. Adept at utilizing scheduling software and managing compliance protocols to streamline operations, improve patient experience, and support healthcare teams.
Overview
7
7
years of professional experience
Work History
Surgery Scheduling Coordinator
Arizona State Urological Institute
Gilbert, AZ
06.2023 - Current
Coordinated surgery schedules for multiple physicians and patient needs.
Prepared pre-operative documentation for patients and surgical teams.
Scheduled follow-up appointments according to post-operative protocols.
Facilitated communication between surgeons, nurses, technicians and other healthcare professionals involved in the care of patients undergoing surgery.
Attended meetings with hospital staff members to discuss new policies or procedures related to surgical scheduling.
Business Office/Surgery Scheduler
Banner Ironwood Surgery Center
San Tan Valley, Arizona
06.2021 - 05.2023
Scheduled surgical procedures and appointments for multiple specialties.
Managed pre-operative documentation and ensured compliance with protocols.
Communicated effectively with patients regarding their surgery timelines.
Utilized scheduling software to optimize operating room availability.
Clinic Surgery Scheduler
Banner MD Anderson
Gilbert, Arizona
09.2019 - 03.2021
Scheduled surgeries and appointments for multiple departments efficiently.
Communicated effectively with patients to ensure they were aware of their scheduled appointments and provided additional assistance as needed.
Monitored incoming calls related to clinic surgery scheduling and responded promptly in a professional manner.
Ensured that all necessary paperwork was completed accurately prior to each surgery.
Provided support to surgeons, nurses, and other staff members regarding clinic surgery scheduling processes.
Booked surgeries according to physician volume and maintained prompt turnaround times.