SARAH DIAMOND
Texas Colon & Rectal Surgeons
Hobart,IN
17
years of professional experience
Work History
Surgery Scheduling Coordinator
2 Years 1 Month- Scheduled surgeries and office visits for patients, ensuring timely access to care.
- Coordinated with medical staff to confirm procedure details, ensuring all necessary information was accurate and complete.
- Collaborated with insurance providers to verify patient coverage, facilitating seamless pre-operative processes.
- Communicated with patients regarding pre-operative instructions clearly.
- Verified patient coverage with insurance providers, streamlining pre-operative processes for timely care.
- Scheduled follow-up appointments according to post-operative protocols.
- Scheduled procedures with operating facilities on behalf of surgeons, optimizing surgery timelines and resource allocation.
Medical Administrative Secretary
2 Years 3 Months- Managed patient scheduling and appointment coordination efficiently.
- Processed insurance claims and verified patient eligibility, facilitating timely access to medical services.
- Managed inventory and ordered office supplies to maintain availability of essential materials for efficient office operations.
- Handled incoming calls and directed inquiries to appropriate departments, improving response times and patient satisfaction.
- Processed insurance claims and verified patient eligibility to facilitate timely access to necessary medical services.
- Updated patient contact information regularly in EMR systems.
- Directed incoming calls and inquiries to appropriate departments, enhancing response times and supporting patient satisfaction.
Administrative Assistant
4 Years 5 Months- Managed patient scheduling and appointments for efficient clinic operations.
- Handled incoming calls and directed patients to appropriate departments promptly.
- Facilitated effective communication between healthcare providers and patients to enhance service delivery.
- Responded to incoming calls from patients and directed them to appropriate departments. and directed patients to appropriate departments promptly.
- Assisted clinical staff with various administrative tasks to enhance office efficiency. to clinical staff.
- Provided administrative support to clinical staff.
- Organized physical and digital documents, charts, and reports to maintain accurate records.
- Compiled physical and digital documents, charts, and reports.
- Processed incoming mail, organizing invoices and payments for efficient workflow.
Medical Receptionist
7 Years 11 Months- Scheduled patient appointments while managing daily office calendar to optimize workflow.
- Facilitated patient completion of medical forms and insurance paperwork to streamline intake process.
- Assisted patients with completing medical forms and insurance paperwork.
- Maintained patient records in electronic health record systems accurately.
- Coordinated referrals to specialists and ensured timely follow-up care.
- Coordinated specialist referrals and managed follow-up care to enhance patient continuity of care.
- Collaborated with physicians, nursing staff, technicians, and medical assistants to support efficient daily operations.
Education
GED
Skills
Surgical scheduling
Electronic health records
Insurance verification
Medical coding
Surgical procedures coordination
Healthcare administration
Detail-oriented
Attention to detail
Customer service
Timeline
Surgery Scheduling Coordinator
Texas Colon & Rectal Surgeons
09.2024 - CurrentRead More
Medical Administrative Secretary
LAKESHORE BONE AND JOINT INSTITUTE
03.2022 - 06.2024Read More
Administrative Assistant
ERC Insight Behavioral Health Centers
09.2017 - 02.2022Read More
Medical Receptionist
Urology Associates
07.2009 - 06.2017Read More
Hammond Career Center
GED
Read More