Kimani Larry
North Hollywood,CA
Summary
Customer service specialist with experience in management, sales, and operations. Skilled at building rapport with diverse demographics to identify and fulfill needs. Known for exceeding expectations and fostering lasting relationships with clients and customers.
Overview
10
10
years of professional experience
Work History
Coordinator
SkulleyFX
10.2019 - Current
- Converse with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, and/or obtain details of complaints.
- Research, document, rate, or select alternatives for web architecture or technologies.
- Arrange for disposal of surplus materials.
- Follow ethical codes that protect the confidentiality of information.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Remote
Assistant Coach
LAVA
09.2017 - 02.2018
- Provide training, direction, encouragement, motivation, and nutritional advice to prepare athletes for games, competitive events, or tours.
- Plan, organize, and conduct practice sessions.
- Explain and enforce safety rules and regulations.
- Building and maintaining a good and healthy relationship with kids and their parents, on and off season.
- Plan and direct physical conditioning programs that will enable athletes to achieve maximum performance.
Sales Associate
Hollister Co.
10.2015 - 03.2016
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Sell products being promoted and keep records of sales.
- Suggest specific product purchases to meet customers' needs.
- Keep areas neat while working and return items to correct locations following demonstrations.
Education
AA - Social Behavioral Sciences and Communication
Los Angeles Pierce College
Woodland Hills, California01.2019
High School Diploma - undefined
CHAMPS Charter High School
Van Nuys, California06.2016
Skills
- Communication - Experienced
- Multitasking - Experienced
- Computer - Skillful
- Office administration
- Schedule coordination
- Customer service
- Office management
- Client relations
- Calendar management
- Project coordination
- Document management
Timeline
Coordinator
SkulleyFX
10.2019 - Current
Assistant Coach
LAVA
09.2017 - 02.2018
Sales Associate
Hollister Co.
10.2015 - 03.2016
High School Diploma - undefined
CHAMPS Charter High School
AA - Social Behavioral Sciences and Communication
Los Angeles Pierce College
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