Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kimberly Lacey

Kelso,WA

Summary

Dedicated Office Assistant with excellent experience in Insurance. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

24
24
years of professional experience

Work History

Hair Stylist

Perfect Look
09.2022 - Current
  • Assisted management team with marketing initiatives targeting new clientele within the community surrounding the salon location.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
  • Implemented effective inventory management strategies to reduce waste while maintaining sufficient stock levels of salon products.

Public Figure, Community Orginizer, Homeschool Adv

Kimber Joycee
01.2020 - Current
  • Contributed to building relationships with the community and commissioners, by suggesting ways to create a safe environment for children and community
  • Brought together group of individuals to achieve a common goal for safety and learning
  • Organized community events that support our freedom
  • Provided hands on experience in forming relationships with organizations, businesses, and communities
  • Developed a website and email list to keep community updated and educated
  • Strengthened community relationships by developing partnerships and collaborating with local organizations
  • Increased civic engagement through organizing events, workshops, and forums for community members

Substitute

Kelso School District
09.2014 - 03.2020
  • Kelso High in the library as a Library Clerk, ASB office, Secretary front office providing public administration support, creating documents through various computer programs
  • Paraeducator in the Sped
  • Significant rooms for Kelso High, Barnes Elementary, Coweeman and Huntington Junior High buildings
  • Worked front office at Huntington where I greeted and directed students and victors to desired location.
  • Improved student comprehension by tailoring teaching methods to individual learning styles
  • Developed and implemented engaging lesson plans, enhancing students'' critical thinking skills
  • Increased overall class participation by fostering a positive and inclusive learning environment
  • Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students
  • Collaborated with fellow educators to design interdisciplinary lessons, promoting well-rounded learning experiences
  • Assisted struggling students through one-on-one sessions, leading to increased academic success

Photographer

Lacey Creations Photography
01.2010 - 01.2016
  • Perform general office duties such as scheduling appointments, keeping books, and ordering supplies
  • Determine desired images and picture composition, and select and adjust subjects, equipment, and lighting to achieve desired effects
  • Send images to photofinishing laboratories for processing
  • Review sets of photographs to select the best work
  • Consult with clients or advertising staff, and study assignments to determine project goals, locations, and equipment needs
  • Direct activities of workers who are setting up photographic equipment
  • Engage in research to develop new photographic procedures and materials
  • Manipulate and enhance scanned or digital images to create desired effects, using computers and specialized software such as Works, Word, Photoshop, lightroom
  • Produce computer-readable, digital images from film, using flatbed scanners and photofinishing laboratories.

Dialysis Technician

PeaceHealth
01.2003 - 01.2008
  • Dialysis Machines: A dialysis technician is responsible for maintaining an in-depth knowledge of dialysis machines
  • This includes how to operate, maintain and, if required, troubleshoot them
  • Patient Interaction: Dialysis technicians interact directly with patients
  • As such, it is important that these professionals maintain a good bedside manner
  • Patient Information: Prior too, during and after dialysis, dialysis technicians assess various pieces of patient information such as vital signs
  • This information is recorded in a manner congruent with the policies of the medical facility.

Customer Service Representative

Farmers
04.2000 - 02.2003
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
  • Streamlined call center processes for improved efficiency and reduced wait times
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
  • Collaborated with team members to develop best practices for consistent customer service delivery
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues
  • Streamlined call center processes for improved efficiency and reduced wait times.

Education

Associate of Arts - Cosmetology Education

Style Masters
Longview, WA
08.2004

Some College (No Degree) - Certification Child Development

American Occupational Therapy
Online

Some College (No Degree) - Business

IYO
Online

Some College (No Degree) - General Studies

Lower Columbia College
Longview WA

Some College (No Degree) - Digital Entrepreneur

Self-taught Business Management
Online

High School-Diploma - General Studies

Kelso High School
Kelso WA
06.1996

Skills

  • Database Management
  • Data Entry
  • Scheduling
  • Supply Management
  • Office Administration
  • Clerical Support
  • Mail Handling
  • Business Administration
  • Customer Service
  • Meeting Planning
  • Administrative Support
  • Bookkeeping
  • Basic Web design and updating website information
  • Creating and typing documents, such as flyers, brochures, and announcements
  • Maintaining calendars and tracking deadlines
  • Quick learner of new software applications
  • Knowledge of Word processing
  • Ability to type 40 words per minute
  • Professional verbal/written communication skills
  • Reliability, trustworthy, ability to handle confidential matters in the appropriate manner
  • Planning, and time management initiative
  • Self-Motivated
  • Customer-service orientated
  • Team Player
  • A strong ability to keep financial books organized and balanced

References

  • Adrianna Milton, Registered Nurse PeaceHealth, (360) 270-4281
  • Melinda Krey, Kaiser, (360) 560-0613

Timeline

Hair Stylist

Perfect Look
09.2022 - Current

Public Figure, Community Orginizer, Homeschool Adv

Kimber Joycee
01.2020 - Current

Substitute

Kelso School District
09.2014 - 03.2020

Photographer

Lacey Creations Photography
01.2010 - 01.2016

Dialysis Technician

PeaceHealth
01.2003 - 01.2008

Customer Service Representative

Farmers
04.2000 - 02.2003

Associate of Arts - Cosmetology Education

Style Masters

Some College (No Degree) - Certification Child Development

American Occupational Therapy

Some College (No Degree) - Business

IYO

Some College (No Degree) - General Studies

Lower Columbia College

Some College (No Degree) - Digital Entrepreneur

Self-taught Business Management

High School-Diploma - General Studies

Kelso High School

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Kimberly Lacey