Kimberely Burt
Cutler,IN
Summary
Dynamic professional with extensive experience at Purdue University, excelling in employment eligibility verification and client support. Proven ability to enhance operational efficiency through meticulous data entry and effective communication. Recognized for strong relationship-building skills and a detail-oriented approach, ensuring seamless processes and exceptional service delivery.
Overview
10
10
years of professional experience
Work History
BUSINESS ASSISTANT
Purdue University
03.2025 - Current
- Process I-9 verification for New Employees’
- Process I-9 reverification for International Employees’
- Research employee documents
- Assist in keying employee new hire information
- Maintained I-9 Expired/Expiring Spreadsheet
Skills Trainer
4C Health
11.2024 - 03.2025
- Scheduled client appointments
- Completed Case management
- Assisted with Skills training
- Completed skills assessments
- Completed ISP’s
- Completed GAD7 & PHQ9
- Assisted clients with community resources
Student Account Specialist
Purdue University
05.2024 - 11.2024
- Submitted 3rd Party Billing Invoices
- Posted Credits to students' accounts from 3rd Party
- Reviewed and researched reconciliation issues.
- Processed Stop Payments
- Processed EFT Confirmation
- Processed Loan Return Requests
- Processed Refund Requests
Teller Student Account Specialist
Purdue University
04.2023 - 05.2024
- Posted tuition payments
- Took scholarship payments
- Verified the status of refund checks
- Answered questions about tuition accounts for students and authorized users
- Directed students about class withdrawals and refunds
- Assisted students with mobile ID Cards
- Created physical ID cards
- Answered questions for incoming potential students
- Reviewed door access for students and staff
Secretary I
Franciscan Therapy Services
01.2022 - 10.2023
- Scheduled appointments and follow-up call to patients
- Checked insurance for patients
- Submitted prior authorizations to patient’s insurance for physical therapy
- Verified charges for patient billing
- Assisted with timecard changes for therapists
- Assisted with schedule changes for therapists
- Checked refrigerator & freezer temperatures twice a day
- Maintained office supplies inventory by checking stock and ordering new supplies
- Assisted therapists with whatever else was needed
Client Support Consultant II
Automatic Data Processing, ADP
09.2015 - 01.2022
- Researched and analyzed tax agency notices for clients to see if money owed or missing returns
- Researched and analyzed company-level setup for IRS, state, and local tax agencies for clients in ADP's tax system
- Processed employee-level amendments for clients
- Processed employer-level amendments for clients
- Processed late original filings for clients
- Resolved out-of-balance notices for clients
- Contacted IRS, state, and local for additional details for client’s agency notices
- Contacted the IRS, state, and local tax agencies to check the client account status after late original filings.
- Submitted the request to our tax partners to remit the balance owed
- Worked with other departments for additional information to resolve the client's account
Education
Bachelor of Science - Business Administration
Indiana Institute of Technology
Indianapolis12-2002
Associate of Science - Accounting
Indiana Business College
Lafayette, IN06-2000
Associate of Science - Business Administration
Indiana Business College
Lafayette, IN03-2000
Skills
- Employment eligibility verification
- Client case management
- Customer service
- Comprehensive reconciliation review
- Health insurance verification
- Researching documents
- Effective communication
- Client support
- Accurate data entry
- Prioritization and scheduling
- Dependable performance
- Collaborative teamwork
Timeline
BUSINESS ASSISTANT
Purdue University
03.2025 - Current
Skills Trainer
4C Health
11.2024 - 03.2025
Student Account Specialist
Purdue University
05.2024 - 11.2024
Teller Student Account Specialist
Purdue University
04.2023 - 05.2024
Secretary I
Franciscan Therapy Services
01.2022 - 10.2023
Client Support Consultant II
Automatic Data Processing, ADP
09.2015 - 01.2022
Bachelor of Science - Business Administration
Indiana Institute of Technology
Associate of Science - Accounting
Indiana Business College
Associate of Science - Business Administration
Indiana Business College