Proven Program Administrator and compassionate caregiver with a track record of enhancing client comfort and streamlining operations at GLOM and IHSS In Home Support Services. Expert in patient care and administrative efficiency, demonstrating exceptional interpersonal communication and problem-solving skills. Achieved significant improvements in client satisfaction and operational productivity.
Overview
22
22
years of professional experience
Work History
In Home Care
IHSS In Home Support Services
02.2003 - Current
Enhanced client comfort by providing compassionate and attentive personal care services.
Implemented cognitive stimulation activities designed to enhance mental engagement for clients with cognitive impairments.
Utilized adaptive equipment when necessary to facilitate daily living activities for clients with physical limitations.
Maintained detailed documentation of client care
Activities, facilitating effective communication among healthcare team members and family members.
Assisted Client in tube feeding or water intake maintained correct measurement daily.
Managed challenges effectively be utilizing de-escalation techniques
Assisting with dressing guidelines, medication, grooming, and meal preparations.
Carefully monitored medical emergencies including seizures providing proper care learned through multiple trainings.
Collaborated with interdisciplinary healthcare teams to develop tailored to each patient's needs
Program Administrator
GLOM
06.2019 - 05.2024
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Ensured compliance with applicable laws governing employees rights such as labor laws or OSHA regulations