Kimberlee Ann Talbot
Glen,NH
Summary
High-Volume Retail and Operations Manager with extensive experience in purchasing, inventory control, and payroll management. Achieved operational efficiency and customer satisfaction through effective workflow development and resource utilization. Focused on fostering team accountability and enhancing profitability in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Operations Manager
Patch’s Market
Glen, NH
01.2014 - Current
- Direct full store operations including purchasing, inventory control, deli production, payroll, and accounts receivable.
- Led deli operations with strict food-safety compliance, product rotation, and waste-tracking systems to minimize shrink.
- Train and supervise staff, manage scheduling, and uphold high expectations for store presentation and workflow.
- Process weekly payroll with precise timecard verification and labor‑hour accuracy.
- Oversee accounts receivable: track payments, reconcile balances, and maintain clean financial records.
- Built strong vendor relationships and negotiated pricing to enhance profitability.
- Reviewed operational procedures to identify enhancement opportunities. regularly for continuous improvement opportunities.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
Store Manager
Family Dollar
01.2009 - 01.2014
- Directed daily operations, optimizing purchasing, merchandising, inventory management, payroll oversight, and staff leadership to enhance store performance.
- Managed hiring, training, scheduling, and performance evaluations.
- Managed hiring, training, scheduling, and performance evaluations to build a skilled and efficient team.
- Ensured compliance with corporate standards while maintaining high levels of customer satisfaction.
Lift Operations Supervisor
Attitash Mountain Resort
01.2003 - 01.2008
- Supervised lift operations staff, ensuring safe, efficient, and customer‑focused mountain operations.
- Coordinated scheduling, training, and daily workflow for seasonal team, enhancing operational efficiency.
- Maintained operational logs and conducted safety checks while communicating with mountain management to ensure compliance.
- Strengthened guest-service skills in fast-moving, high-volume environment, improving guest satisfaction.
Education
High School Diploma -
Salem High School
Salem, MAGeneral Studies -
Mount Wachusett Community College
Gardner, MASkills
- Purchasing & Vendor Management
- Inventory & Waste Control
- Deli Production & Food Safety
- Payroll Processing
- Accounts Receivable
- Cost control
- High-Volume Operations
- Leadership & Team Development
- Staff training
- Employee performance evaluation
- Vendor relations
- Procurement
- Merchandising Strategy
- Customer relationship management
- Data analysis
- Problem solving
- Effective communication
- Time management
- Employee onboarding
- Employee motivation
- Payroll management
- Accounts receivable management
Timeline
Operations Manager
Patch’s Market
01.2014 - Current
Store Manager
Family Dollar
01.2009 - 01.2014
Lift Operations Supervisor
Attitash Mountain Resort
01.2003 - 01.2008
High School Diploma -
Salem High School
General Studies -
Mount Wachusett Community College