Kimberlee Conover
Peoria,IL
Summary
Passionate and dedicated professional seeking a new career path as an Administrative Assistant. Offering keen attention to detail and strong critical thinking skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Support
OSF Health Care
06.2013 - 06.2022
- Assisted visitors and guests, contacting the correct employees to escort them to their meeting.
- Assisted with updating seating charts using Visio.
- Maintained updated informational monitors using Signage Manager and PowerPoint.
- Managed 15 meeting room schedules for 400+ employees in the Information Technology department.
- Made travel arrangements for a large volume of employees whenever a hospital was acquired, an upgrade of an application occurred, or for educational purposes.
- Assisted in planning and arranging department wide meetings including arranging catering needs.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
QBHP- In-School Counselor
Carle Health - Trillium Place
12.2022 - Current
- Worked one-on-one with 30 adolescent clients in a school setting to provide on-going therapeutic interventions.
- Enhanced client progress by utilizing evidence-based counseling techniques and individualized treatment plans.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Worked with clients to improve their well-being through personalized treatment plans tailored to individual needs and goals.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Provided crisis intervention services, stabilizing clients in distress and connecting them with necessary resources.
- Completed clinical documentation, maintained and updated patient records, changes in service plans and treatment reports.
Mobile Youth Counselor
UnityPoint Health Central Illinois Region
06.2022 - 12.2022
- Collaborated with a team to create a base program for the Mobile Youth Counselor Team.
- Evaluated relevant research to assist with program creation.
- Created an online referral form to ensure accurate information is collected to respond to a crisis.
- Identified, reviewed and applied policies and procedures.
- Used skills such as active listening and collaborative problem-solving daily with colleagues.
- Worked along side Lifting-Up Smart Alert system, provided social-emotional education during quarterly meetings.
- Collaborated with school staff to tailor project developments to their specific requirements.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Social Work Intern
Behavioral Health, UnityPoint Methodist
05.2021 - 05.2022
- Completed psychiatric evaluations utilizing the Columbia Severity Suicide Risk Assessment and a Biopsychosocial report.
- Presented clinical documentation and observations to an interdisciplinary team consisting of nurses, doctors, and psychiatrists to coordinate psychiatric care for individuals experiencing a mental health crisis.
- Consulted with team members to develop a course of treatment that included admittance or discharge and transport to the appropriate location.
- Offered community resource guidance to clients to meet family and individual needs for assistance.
- Treated patients with mental health issues and dual-diagnoses such as schizophrenia, major depressive disorder, and bipolar disorder.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Completed detailed documentation using Epic Systems to summarize interactions with patients for insurance purposes and future medical care.
Education
Masters - Social Work
Illinois State University
Normal, IL05.2022
Certificate - Women, Gender, And Sexuality Studies
Illinois State University
Normal, IL05.2022
B.S - Sociology
Illinois State University
Normal, IL05.2019
Skills
- Prioritization and Time Management
- Schedule Creation and Management
- Multidisciplinary Team Collaboration
- Excellent Verbal and Written Communication
- Data Analysis, Entry, and Management
- Research
- Customer Service
- HIPPA Compliance
- Clinical Documentation
- Analytical and Critical Thinking
- Active Listening
- Adolescent Counseling
Certification
- Crisis Prevention Institute Certified - May 2024
- Certified Clinical Trauma Specialist - Family, Arizona Trauma Institute - August 2022
- Certified Clinical Trauma Specialist - Trauma & Addiction, Arizona Trauma Institute - August 2022
- Six Sigma - White Belt - August 2022
- CPR - August 2022
Timeline
QBHP- In-School Counselor
Carle Health - Trillium Place
12.2022 - Current
Mobile Youth Counselor
UnityPoint Health Central Illinois Region
06.2022 - 12.2022
Social Work Intern
Behavioral Health, UnityPoint Methodist
05.2021 - 05.2022
Administrative Support
OSF Health Care
06.2013 - 06.2022
Masters - Social Work
Illinois State University
Certificate - Women, Gender, And Sexuality Studies
Illinois State University
B.S - Sociology
Illinois State University
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