Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Bowlin-Rouse

Minneapolis,MN

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Landscape Worker

Prescription Landscape
Crystal, MN
03.2023 - 11.2023
  • Performed seasonal activities, snow removal, landscaping and lawn mowing (using 52 inch mower) and applied fertilizer to plants and foliage.
  • Collaborated with other departments to ensure timely completion of projects.
  • Adhered to safety protocols when operating heavy machinery on the job site.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.

Sandwich Artist

Subway
Plymouth
10.2022 - 03.2024
  • Opening the store including baking bread, cookies, and prepping food on the line
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Monitored temperature of freezers and coolers throughout shift.
  • Operated cash registers to process payments from customers.

Tiler

Kate-Lo Tile & Stone
Plymouth, MN
06.2022 - 08.2022
  • Inspected installed tiling work for accuracy of fitment and quality of finish.
  • Communicating with customers regarding their orders; confirmation, shipping, tracking, and possible missing items.
  • Calculated quantities of materials needed for each project based on measurements taken.
  • Coordinated with clients regarding their preferences in terms of color, style.
  • Cut ceramic, porcelain, marble and granite tiles using wet saws, manual tile cutters and electric tile nippers.

Handyman Helper

Ace Handyman Services
Plymouth, MN
08.2022 - 10.2022
  • Assisted with a variety of maintenance and repair tasks, including painting, carpentry, plumbing, installing screened in porch, rebuilding patios appliance installation.
  • Replaced broken windows and repaired window frames when necessary.
  • Prioritized handyman jobs by identifying urgent and important projects with concern for customer safety and security.

Education

Certification in Tile Setting -

Denison Job Corps
09.2019

Guthrie Center High School
05.2017

Skills

  • Report Generation
  • Product Education
  • Customer service
  • Cash handling
  • Stock management
  • Order fulfillment
  • Packing
  • Customer communication
  • Information Security
  • Pricing and timeline quoting
  • Complaint Handling
  • Call Management

Timeline

Landscape Worker

Prescription Landscape
03.2023 - 11.2023

Sandwich Artist

Subway
10.2022 - 03.2024

Handyman Helper

Ace Handyman Services
08.2022 - 10.2022

Tiler

Kate-Lo Tile & Stone
06.2022 - 08.2022

Certification in Tile Setting -

Denison Job Corps

Guthrie Center High School

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Abigail Bowlin-Rouse