Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kimberlee Sinha

Kimberlee Sinha

Richmond,Texas

Summary

Talented professional operations manager seeking to fill a missing piece in your team. Key Qualifications include: self starter with entrepreneurial spirit and forward thinking leader focused on cost-cutting operational improvements.

Overview

17
17
years of professional experience

Work History

Operations Manager

Love American Homes
04.2014 - Current
  • My time at Love American has been an incredible 10-year journey. This has been a very dynamic role where people often ask what my role is and I would explain “depends on the phone call or email.” I have been called “my left-hand and right-hand woman” and the “woman who knows where everything is.” Work has been 99% remote.

√ Operations and fulfillment manager for $20M+/year in sales company. Team has grown sales from $7M in 2014 to $21M in 2023. Included supervising up to ten employees and contractors on multiple facets of running real estate education company - 7 years in this role

√ Main face of customer service for high ticket clientele – 10 years in this role. √ Event management – researching, contracting, and management of pre- event items (sleeping rooms, food choices, setup needs, internet requirements) – 8 years in this role.

√ Experience in also working in person and online events – lead customer service and sales team liaison.
√ Executive assistant to the owners – assisting in tasks that help make the company run – 10 years in this role.

√ Accounts receivable manager – worked hand in hand with sales team to keep track of pending payments, collect and log payments received in several systems – 6 years in this role.
√ Lead customer liaison with app development team – ensuring customer needs are built into our products – 4 years in this role.

√ Investing and technology coach – taught clients 1on1 and in group settings nuances of real estate investing from working through the math to marketing to construction needs. Assisted clients to learn our in-house system and app, but also taught basics of technology such as setting up email clients and Facebook accounts – 9 years in this role.

Marketing Manager and Executive Assistant

Kerstin Fossen
08.2009 - 09.2014

√ Marketing manager – did “warm” email contacts to ads on Craigslist to find clients for the owner – 5 years in this role.

√ Executive and personal assistant to the owner – 5 years in this role.

√ Work was 100% remote.

Avon Assistant to the Manager Then District Manage

Avon
09.2006 - 05.2009
  • I started as a assistant to the manager making $300/month – come to find out I was running the district at $300/month and was offered her position when she left and was hired by corporate.

√ Ran a district of approx. 800 independent representatives

√ Responsible for KPIs including new representatives coming into the business and sales in the district.
√ Held weekly meetings in a 10,000 square mile district.
√ Created education site for district representatives to get information that helped their business. Website became well known within our region

Education

Associates Degree - Paralegal Studies, criminal law

Yavapai College
Prescott, Arizona
05.2006

Skills

  • Software / Hardware
  • Mac and PC (Mac preferred)
  • Microsoft Office
  • Google Drive apps (Sheets primarily)
  • Working knowledge of Wordpress
  • Working knowledge of HTML

Timeline

Operations Manager

Love American Homes
04.2014 - Current

Marketing Manager and Executive Assistant

Kerstin Fossen
08.2009 - 09.2014

Avon Assistant to the Manager Then District Manage

Avon
09.2006 - 05.2009

Associates Degree - Paralegal Studies, criminal law

Yavapai College
Kimberlee Sinha