Talented professional operations manager seeking to fill a missing piece in your team. Key Qualifications include: self starter with entrepreneurial spirit and forward thinking leader focused on cost-cutting operational improvements.
√ Operations and fulfillment manager for $20M+/year in sales company. Team has grown sales from $7M in 2014 to $21M in 2023. Included supervising up to ten employees and contractors on multiple facets of running real estate education company - 7 years in this role
√ Main face of customer service for high ticket clientele – 10 years in this role. √ Event management – researching, contracting, and management of pre- event items (sleeping rooms, food choices, setup needs, internet requirements) – 8 years in this role.
√ Experience in also working in person and online events – lead customer service and sales team liaison.
√ Executive assistant to the owners – assisting in tasks that help make the company run – 10 years in this role.
√ Accounts receivable manager – worked hand in hand with sales team to keep track of pending payments, collect and log payments received in several systems – 6 years in this role.
√ Lead customer liaison with app development team – ensuring customer needs are built into our products – 4 years in this role.
√ Investing and technology coach – taught clients 1on1 and in group settings nuances of real estate investing from working through the math to marketing to construction needs. Assisted clients to learn our in-house system and app, but also taught basics of technology such as setting up email clients and Facebook accounts – 9 years in this role.
√ Marketing manager – did “warm” email contacts to ads on Craigslist to find clients for the owner – 5 years in this role.
√ Executive and personal assistant to the owner – 5 years in this role.
√ Work was 100% remote.
√ Ran a district of approx. 800 independent representatives
√ Responsible for KPIs including new representatives coming into the business and sales in the district.
√ Held weekly meetings in a 10,000 square mile district.
√ Created education site for district representatives to get information that helped their business. Website became well known within our region