Driven Human Resources Professional with robust background in designing and implementing effective training programs. Demonstrated success in enhancing employee performance and fostering culture of continuous learning. Proven ability to develop and execute training strategies while utilizing strong leadership and communication skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources and Training Manager
Cleveland Job Corps
02.2022 - Current
Manage the new hire process including recruitment, testing, background checks, drug screens, and all onboarding documentation including I-9s.
Responsible for all staff licensures for all departments including Academics, Wellness, Dietary and Counseling.
Oversee all staff training on and off center.
First point of contact for all employee matters.
Provide support, training and counsel to Senior Leadership and management staff.
Responsible for 4-hour staff training every last Friday of the month as mandated by the Department of Labor and designed to foster an open, healthy workplace environment.
Responsible for Center reporting to DOL including vacancy reports, salary reports, and mandatory training documentation.
Full compliance with all state and federal regulations regarding FMLA, ADA, STD, LTD, EEOC, and Unemployment Benefits.
Accomplishments:
1. Reduction in staff vacancies from 41% to 13% with 85% retention. Lowest in the Chicago region of the Department of Labor which includes 20 Job Corps Centers in various states.
2. Modernized the policy and procedure manuals to reflect current trends and standards.
3. Drafted multiple policies regarding attendance, employee conduct and disciplinary procedures to ensure compliance with local, state and federal regulations.
4. Drafted department specific new hire checklists.
5. Revamped the On-boarding process post hire.
6. Requested by DOL to train other Job Corps Centers in reporting processes and accuracy.
Human Resources and Payroll Manager
Progressive Quality Care
09.2019 - 09.2021
Managed overall Human Resources functions while helping to shape the culture that facilitates and supports goals and initiatives in a healthcare setting.
Responsible for all hiring, termination, background and drug screens for all staff.
Verification of all necessary licensures for maintenance, dietary and medical staff.
Lead leadership development in supporting all employees to improve skills and effectiveness while striving to create a positive, productive environment.
Performed payroll functions through Evolution/Enterprise and Kronos HRIS systems.
Responsible for PBJ documentation and reporting.
Long Term Care Facilities
Accomplishments:
1. Worked through COVID 19 – Became an STNA to assist with staffing issues and patient care quality.
2. Maintained a safe work place on a daily basis.
3. Engaged in numerous staff retention efforts which reduced medical and dietary staff turnover during COVID.
4. Streamlined agency usage for staffing while ensuring continuity of care for residents at all facilities.
Director of Custodial Services
Healthcare Services Group
07.2017 - 09.2019
Manages and supervises the Environmental Services, laundry and custodial/maintenance staff at multiple facilities according to policies and procedures, and federal/state requirements.
Provided leadership, support, coordination and guidance to ensure that quality standards, inventory levels, safety guidelines and customer service expectations are met.
Responsible for coordinating and insuring the satisfactory and timely completion of project and program work done in each facility on varying shifts.
Maintains records of income and expenditures, supplies, personnel and equipment.
Responsible for all human resource and payroll functions including recruitment, retention, team building, and employee engagement. ADP and Paycor HRIS systems.
Long Term Care Facilities
Accomplishments:
1. Reduced staff turnover 64%.
2. Increased staff engagement and accountability.
3. Assisted Activity departments to include Environmental Services staff by creating and implementing a “buddy system” between staff and residents.
Director Custodial Services
WFF Facilities Services
10.2015 - 03.2017
Supervised daily work of Maintenance and Environmental Services staff supervisors and custodians assigned to Grounds, Maintenance, and Dorms.
HR functions: Performance evaluations; disciplinary action and incident reports; counseled and coached staff in a Union environment.
Develop and execute preventative maintenance programs; contacts vendors; prepares and submits progress reports on building conditions.
P/L for 3.1-million-dollar budget.
Payroll functions in ADP and PeopleSoft HRIS systems.
John Carroll University
Accomplishments:
1. Successful set up and break down of grounds for graduation, Class of 2016.
2. Redesigned campus grounds regarding egress and ingress and traffic flow.
3. Received Union commendations for staff treatment and engagement.
4. Maintained a staff turnover rate of less the 8%.
Education
Bachelors’ Degrees - Psychology and Sociology
Macalester College
MBA - Core in Human Resources
Kaplan University
01-2015
Skills
People Management – Recruit, Onboarding, Retention, Employee Engagement
Microsoft Office (Highly Proficient)
Recruitment systems: ICIMS, Indeed, Zip Recruiter, Handshake, NurseRecruiter