Kimberley Border
Diligent Business Manager with strong background in managing business operations and enhancing efficiency. Proven track record of leading teams and implementing process improvements that align with company goals. Demonstrated ability to manage finances and foster collaboration across departments.
Strong foundation in software testing. Demonstrated success in identifying bugs and ensuring software quality through meticulous testing processes. Known for analytical thinking and problem-solving abilities.
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multitasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced with customer support functions and administrative tasks. Utilizes problem-solving skills to address and resolve client concerns promptly. Knowledge of CRM systems and effective communication techniques to ensure customer satisfaction.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Work History
Business Manager
25 Years 4 Months- Managed daily business operations to ensure smooth workflow and service delivery
- Sales
- Provided technical support and debugged software to enhance performance and resolve issues
- Handled accounting tasks including A/P, A/R, and ensured compliance with federal and state filing requirements
- Managed administrative duties to ensure smooth workflow.
- Engaged with customers to promote and sell products.
Administrative Assistant
1 Year 7 Months- Performed various administrative duties for the VP and Project Managers of Apartment/Multifamily Construction.Duties included, but not limited to, answering phones, corresponding with Architects, Owners, Subcontractors, Financial Institutions, and various public, filing, faxing, preparing correspondence, scheduling meetings, assisting with clients and prospective clients during meetings, as well as assisting subcontractors and the public with questions and problems..
- Processed job proposals and prepared Owner contracts.
- Assisted in the bidding process for new and prospective jobs.
- Prepared and tracked subcontracts from inception to close out.
- Oversaw all requirements for new job setup and close out, interoffice job site related.
- Maintained office and job site supplies.
- Processed Owner pay applications. Assisted in processing and tracking subcontractor pay applications.
Police & Fire Dispatcher / 911 Operator
2 Years 5 Months- Managed emergency calls, assessed urgency, and dispatched appropriate services to ensure timely response.
- Coordinated communication between first responders and callers, facilitating clear and accurate information exchange.
- Coordinated communication between first responders and callers to ensure accurate information delivery.
- Monitored radio communications, ensuring compliance with operational standards and maintaining situational awareness during high-stress incidents.
- Supported fellow operators during peak call periods, ensuring seamless service delivery to all callers in need of assistance.
- Trained new operators on systems and procedures, fostering a knowledgeable team environment.