Kimberley Calvo
Indio,California
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies.
Pursues opportunities to build connections, increase revenue and cement loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Adept at mathematical accuracy and following financial regulations.
Overview
13
13
years of professional experience
Work History
Mortgage Loan Originator
Waterstone Mortgage
04.2020 - Current
- Collaborated with Brokers to assist clients and enhance beneficial partnerships.
- Educate clients on the variety of of loans programs for specific client situations.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Collected information from banks, institutions and employers to assess applicant eligibility.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Developed and implemented marketing campaigns to generate new business opportunities.
- Checked loan documents for accuracy prior to closing.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Chef /Restaurant Owner
The Seasonal Palate
10.2011 - 04.2020
- Owned & operated establishment
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Collaborated with staff members to create menus meals for large catered events.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Handled all payroll, taxes, staffing and hiring
- Increased sales year over year by 15% while keeping Food Cost to less than 20% annually
- Trained kitchen staff to perform various preparation tasks under pressure.
- Modernized work processes to reduce guest wait times and boost daily output.
- Developed close relationships with suppliers to source best ingredients.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Managed payroll and taxes for business.
Education
Associate of Arts - Culinary Arts
Seattle Culinary Academy
Associate of Science - Geriatric Social Work
Seattle Central Community College
Seattle, WASkills
- NMLS Licensed in 48 States
- Financial analysis aptitude
- Relationship selling
- Sales Development
- Data Interpretation
- Document analysis
- Client Account Management
- Microsoft Office Products
- Active Listener & Critical Thinker
- Excel in Written Communication
- Reliable
Hobbies & Interests
Avid cyclist, scuba diver, golfer and pickleball player. Enjoy cooking for family and friends..
Timeline
Mortgage Loan Originator
Waterstone Mortgage
04.2020 - Current
Chef /Restaurant Owner
The Seasonal Palate
10.2011 - 04.2020
Associate of Arts - Culinary Arts
Seattle Culinary Academy
Associate of Science - Geriatric Social Work
Seattle Central Community College
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