Serafina Nease
Metro Detroit Area ,MI
Summary
Professional Summary
Results-driven sales professional with 15+ years of excellence in mortgage loan origination, consistently ranking as a top closer. Generates over $60M annually in purchase-focused volume, with exceptional client and agent satisfaction. Expert in client retention, contract negotiation, and referral growth, driving higher margins through strategic, customer-focused solutions. Skilled at leveraging market insights to develop innovative sales strategies that fuel revenue and long-term growth. Recognized for delivering proactive, personalized service and building lasting relationships that convert prospects into loyal clients while expanding purchase operations.
Relevant Statistics
- $11M+ in year-to-date fundings, exclusively purchase-focused
- $46M+ in purchase fundings over the past 14 months
- 1,000+ career-to-date realtor engagements driving successful closings and consistent referral growth
Overview
13
13
years of professional experience
Work History
Executive Mortgage Loan Originator
Lakeview Loan Servicing
Coral Gables, FL
10.2025 - 04.2026
- Funded $3M+ monthly within 60 days of hire in purchase-only volume—built from zero pipeline and consistently outperformed market benchmarks
- Ranked #1 company-wide in fundings, pre-approvals, verified approvals, and realtor relationship development within specialty
- Generated 20% repeat and referral business through strong client and agent partnerships
- Maintained a perfect 10/10 client and realtor satisfaction rating across all closed transactions
- Streamlined purchase processing workflows, reducing average closing time by 20% and enhancing borrower and agent experience
- Sustained a 90%+ pull-through rate through proactive communication and strategic deal structuring
- Produced $15M+ in purchase volume within 7 months during a market downturn and off-peak season
Senior Mortgage Loan Originator
Better Mortgage, Inc.
New York, NY
03.2024 - 09.2025
- Awarded Scotsman Guide's "Top Women Originator in 2024," nationwide, with only 8 months of originations with no previous pipeline
- Purchase-specific loan officer with over $50 Million in closing volume annually
- Recognized as top 1% in fundings, client service, and originations company-wide
- Valued the importance of realtor communication at preapproval, in-process, and post-close stages
- Specialized in working with self employed files (over 25% originations/month), and challenging profiles to get the client to the closing table with ease
- Communicated with clients, realtors, title companies, insurance agencies, internal contacts, etc. with an extreme sense of professional urgency (personal commitment is 30 minutes or less)
Triple Crown Mortgage Banker
Rocket Mortgage, LLC.
Detroit, MI
09.2013 - 11.2022
- Recognized as top producer, closing over $80M in loan value on a yearly basis.
- Awarded 3 "Gilberts": #1 Closing Purchase Banker 3/8 years of service compared to over $5,000 peers.
- Gained world renowned sales experience.
- Implemented this mantra, which I live by daily: "responding with a sense of urgency is the ante to play"
- Continuously analyzed client's income, assets, and credit rating of potential clients to determine loan financing options.
- Excelled in a myriad of specialties: Charles Schwab high net-worth clients, Relocation Purchase, Client Retention, Realtor Referral Development, etc.
- Nurtured, built, and cultivated various business to business partnerships to generate new opportunities for the company.
Education
Bachelor of Science - Public Relations, Communications, Journalism
Wayne State University
Detroit, MI05.2012
Skills
- NMLS Registered, Nationwide Multi-state Licensing System – over 25 states
- Previous Licensed Realtor in the State of Michigan
- Award winner of multiple "top closer" awards at all lending companies served
- Certified Bikram Yoga Instructor, 105*F Teacher Training – 02/2017
Timeline
Executive Mortgage Loan Originator
Lakeview Loan Servicing
10.2025 - 04.2026
Senior Mortgage Loan Originator
Better Mortgage, Inc.
03.2024 - 09.2025
Triple Crown Mortgage Banker
Rocket Mortgage, LLC.
09.2013 - 11.2022
Bachelor of Science - Public Relations, Communications, Journalism
Wayne State University