KIMBERLEY GUIDEN
Gladewater,TX
Summary
Business professional with 8+ years of experience in logistics, decision-making, and customer service. Proven track record in optimizing household operations and improving client satisfaction through effective coordination and innovative strategies. Passionate about leveraging interpersonal skills and computer literacy to enhance service quality and contribute to community well-being.
Overview
8
8
years of professional experience
Work History
Assistant Rural Carrier
United States Post Office
01.2025 - Current
- Navigated adverse weather conditions to complete assigned routes without sacrificing punctuality or safety standards.
- Operated postal equipment with proficiency, minimizing errors in sorting and delivery processes.
- Contributed positively to workplace culture through proactive communication and collaboration with colleagues.
- Provided excellent customer service by addressing questions or concerns regarding deliveries and postal services.
- Handled sensitive materials with care, safeguarding confidential information for customers.
- Managed time effectively while navigating challenging rural terrain, ensuring timely deliveries.
Domestic Engineer
The Guiden Household
05.2018 - Current
- Manage household operations, ensuring a clean, organized, and efficient living environment
- Coordinate and oversee maintenance tasks, resulting in a well-maintained household
- Plan and prepare nutritious meals, promoting family health and well-being
- Handle budgeting and expense tracking, optimizing household finances
Prior Authorization Specialist
CVS Health
10.2017 - 04.2018
- Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
- Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
- Analyzed medical records and other documents to determine approval of requests for authorization.
- Verified eligibility and compliance with authorization requirements for service providers.
Certified Pharmacy Technician
CVS Health
03.2017 - 10.2017
- Assisted pharmacists in preparing medications, ensuring accurate dosages and timely delivery
- Managed inventory, reducing medication shortages and improving stock accuracy
- Provided patient consultations, enhancing customer satisfaction and adherence to prescriptions
Education
Associates - Business Administration
Keiser University-Ft Lauderdale
Fort Lauderdale08.2021
Emergency Medical Technology -
Savannah Technical College
Savannah, Georgia06.2014
Associates - Radiologic Technology
Keiser University-Ft Lauderdale
Fort Lauderdale05.2012
Skills
- Logistics
- Decision-making
- Prioritization
- Customer Service
- Interpersonal skills
- Computer Literacy
Personal Information
- Age: 38
- Nationality: Bahamian
- Driving License: 42544065
Hobbies and Interests
- Baking
- Crafts
- Gardening
Timeline
Assistant Rural Carrier
United States Post Office
01.2025 - Current
Domestic Engineer
The Guiden Household
05.2018 - Current
Prior Authorization Specialist
CVS Health
10.2017 - 04.2018
Certified Pharmacy Technician
CVS Health
03.2017 - 10.2017
Associates - Business Administration
Keiser University-Ft Lauderdale
Emergency Medical Technology -
Savannah Technical College
Associates - Radiologic Technology
Keiser University-Ft Lauderdale
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