Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional customer service skills.
Overview
29
29
years of professional experience
Work History
Director/Humane Officer
Braxton County Animal Shelter
Sutton, WV
04.2023 - 01.2024
Provided humane education programs for schools, civic groups, pet owners, and other organizations.
Maintained detailed records documenting all activities related to animal welfare investigations.
Investigated reports of animal abuse and issued citations and warnings.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively
Identified new sources of grant funding, including corporate, private, and government grants.
Maintained records of animal feedings, medications administered, and other pertinent information.
Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
Screened individuals interested in adopting pets.
Managed daily operations, including cash handling, record keeping and reporting.
Kennel Supervisor
Mason County Animal Shelter
Point Pleasant, WV
10.2021 - 02.2023
Kept kennel clean and safe for animals by managing daily cleaning and maintenance schedules.
Recruited volunteers to handle non-critical tasks and give animals wide-ranging interactions.
Coordinated with veterinarians for animal health care needs such as vaccinations, spay and neuter surgeries, and other treatments.
Supervised team of Kennel Assistants in daily operations of the kennel.
Administered medications to animals.
Exercised animals on a regular basis in order to keep them physically fit and mentally stimulated.
Administered medications and treatments as prescribed by veterinarians.
Performed administrative tasks such as filing paperwork related to animal intake and outtake activities.
Kirkpatrick Animal Hospital
Kirkpatrick Animal Hospital
Point Pleasant, WV
10.2020 - 10.2021
Compiled and coded patient information or data in appropriate computer system.
Checked patients in and out for appointments and collected co-payments.
Answered multi-line phone system and directed callers to requested personnel and departments.
Processed payments accurately using various methods such as cash, credit cards or checks.
Maintained an organized reception area including stocking supplies and keeping the space clean.
Rural Mail Carrier Associate
United States Postal Service, USPS
Sutton , WV
10.1998 - 09.2017
Sold stamps and money orders to mail customers along daily route.
Adhered to all USPS policies and procedures related to delivering mail.
Recorded address changes to redirect mail for residences or businesses.
Provided change-of-address cards and other postal forms upon customer request.
Delivered mail and packages to rural residences, businesses, and post office boxes.
Provided excellent customer service while interacting with customers on route.
Receptionist
Central WV Animal Hospital
Gassaway , WV
09.1994 - 10.1998
Called patients to confirm scheduled appointments and obtain additional details.
Collected co-payments and other fees due at time of service.
Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Student Assistant
Elk Conservation District
Sutton, WV
09.1994 - 06.1997
Provided administrative support such as filing, photocopying, scanning, faxing, and sorting mail.
Answered incoming phone calls to address questions or transfer to appropriate staff members.
Provided administrative support in creating agendas and taking minutes at monthly meetings.
Prepared documents for presentation at meetings or conferences.
Assisted with administrative tasks including scheduling meetings, preparing documents, and maintaining records.
Education
High School Diploma -
Braxton County High School
Sutton
05-1995
Some College (No Degree) -
Glenville State College
Glenville, WV
Skills
Record keeping
Multitasking and organization
Grant writing
Customer engagement
References
Denee Sidenstricker, Shelter Director. Mason County Animal Shelter (304 )675-6458
Shirley Hyre, Elk Conservation District (304) 364-8424
Affiliations
My hobbies include gardening, beekeeping, canning, farming, and nature
Timeline
Director/Humane Officer
Braxton County Animal Shelter
04.2023 - 01.2024
Kennel Supervisor
Mason County Animal Shelter
10.2021 - 02.2023
Kirkpatrick Animal Hospital
Kirkpatrick Animal Hospital
10.2020 - 10.2021
Rural Mail Carrier Associate
United States Postal Service, USPS
10.1998 - 09.2017
Receptionist
Central WV Animal Hospital
09.1994 - 10.1998
Student Assistant
Elk Conservation District
09.1994 - 06.1997
High School Diploma -
Braxton County High School
Some College (No Degree) -
Glenville State College
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