I have been in customer service and the food industry for over 25 years, I have taken on the roles of management, team leader, supervisor. I have been a trainer in all the jobs I have worked for. I am driven by making my work place a number one priority.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Supervisor/Assistant Manager
Beltline Bar - Grand Rapids
11.2021 - Current
Responsible for opening procedures in the morning, counting drawers for the day, scheduling line ups for servers, bartenders, host, and takeout employees
Handling all customers complaints, overseeing the floor, making sure the restaurant was clean, Expo food in the kitchen, handling the training of servers, managing the building so it ran properly and at its best.
Team Leader/Supervisor
Ventra Evart LLC - Kentwood, MI
03.2008 - 04.2015
Material handler/trainer/quality control/lead person
Supervisor/server
76th Street Truck Stop Diner - Byron Center, MI
01.2004 - 12.2008
Responded to customer concerns efficiently, accurately and with detailed information, created and adjusted department schedules, trained workers in food preparation, balanced cash register drawers, money handling and cleaning roles facelifted restaurant operations, handled money and shift reports, got deposit ready for bank, Supervised staff preparing serving meals through out the day, trained as a Hostess, Bartender, and Server.
Education
ross medical institution
04.2022
Skills
Certified in safe serve
Strong working abilities
Assistant Manager Experience (3 years)
Supervising Experience (4 years)
Certification
Food Handler Certification
Additionalinformation - References
Chris Johnson, Sales Coordinator/Manager, 269-908-6615
Elizabeth Imholt, Salary Manager, 541-420-9614, Elizabethimholt@gmail,com