Kimberley Mondragon
Austin,TX
Summary
Dedicated team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals.Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Detail-oriented in evaluating products, processing paperwork and coordinating movements. Familiar with operating equipment and staying on top of maintenance demands.
Overview
4
4
years of professional experience
Work History
Mail Sorter
LyneerStaffing Solutions
Austin, TX
04.2022 - Current
- Reviewed incoming mail for proper date, postage and barcode scans.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Facilitated trailer loading by sorting mail and transferring by forklift.
Sales Associate
Pinballz Kingdom
Austin, TX
06.2020 - 11.2021
- Engaged with customers to build rapport and loyalty.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
- Assisted with game technical and mechanical issues and offered playing instructions to enhance guest enjoyment.
- Facilitated birthday parties and special events to deliver high levels of guest satisfaction.
- Minimized theft by maintaining secure cash and other forms of payment control throughout arcade.
- Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
- Assisted with ticket redemption and provided prize selection to customers.
- Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
Marshalls
Sales Associates
Austin, TX
11.2018 - 04.2020
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Processed product returns and assisted customers with other selections.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Answered customer questions about sizing, accessories and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
Education
Business Administration And Management
Austin Achieve Highschool
Austin TX06.2021
Skills
- Handling and Sorting Mail
- Problem-solving skills
- Critical Thinking
- Google Workspace
- Word processing
- Independent worker
- Maintains confidentiality
- Professional and mature
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Mail Sorter
LyneerStaffing Solutions
04.2022 - Current
Sales Associate
Pinballz Kingdom
06.2020 - 11.2021
Marshalls
Sales Associates
11.2018 - 04.2020
Business Administration And Management
Austin Achieve Highschool
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