Kimberley Sullivan
Marshfield,MA
Summary
Results-driven Enterprise Account Director with a proven track record of cultivating long-term relationships and expanding market share. Expert in identifying customer needs and delivering tailored solutions that enhance revenue growth, consistently achieving top-tier sales performance in the industry and reaching the top 10% internally. Successfully managed major clients for UPS, driving annual revenue to exceed $175M. Passionate about leveraging consultative sales strategies to foster sustainable business growth.
Overview
27
27
years of professional experience
Work History
Enterprise Account Director
UPS Mail Innovations
Alpharetta, GA
01.2006 - Current
- Cultivate strong professional relationships with some of UPS's largest customers to drive long-term business partnerships.
- Coach, develop, and motivate the sales team to achieve revenue goals.
- Manage client expectations throughout the sales cycle, ensuring delivery of services as promised.
- Develop and implement strategic plans to increase sales and market share of enterprise accounts.
- Conducted regular meetings with clients to discuss their results, goals, needs, and objectives.
- Researched competitors' products, services, pricing models in order to remain competitive in the marketplace.
- Analyze customer data to identify trends, and make recommendations on strategies to improve performance.
- Negotiate, close, and implement large enterprise opportunities.
- Monitor and analyze key performance metrics to track the success of business development initiatives.
- Collaborate with internal teams such as transportation, I.T., finance, and operations to develop solutions that meet customer requirements.
Regional Account Manager
UPS Mail Innovations
Alpharetta, GA
10.2003 - 12.2006
- Cultivated strategic client relationships to support business goals, growth strategies and profit drivers in the Northeast area.
- Developed relationships with key decision makers at target accounts to win new business.
- Achieved sales targets and outcomes consistently by tenaciously pursuing new customers and sales opportunities.
- Approached customers and engaged in conversation through use of a consultative sales approach.
District Public Relations Manager
Robert Half International Inc.
Boston, MA
05.1998 - 03.2003
- Created content for press releases, articles, newsletters and other marketing materials.
- Collaborated with internal teams such as marketing, sales and customer service to ensure alignment with overall brand objectives.
- Developed and implemented public relations strategies to increase brand awareness.
- Oversaw strategic event planning, executive presentation materials and visual presentations.
Education
Bachelor of Arts - Journalism
St. Michael's College
WinooskiSkills
- Solution selling
- Pipeline management
- Industry expertise
- Salesforce proficiency
- Revenue growth
- Client engagement
- CRM software
- Stakeholder management
Accomplishments
- UPS World of Champions Sales Recognition: 2023, 2021, 2020,2015, 2014, 2013, 2010
- Heavy Hitter Award: 2008
References
References available upon request.
Timeline
Enterprise Account Director
UPS Mail Innovations
01.2006 - Current
Regional Account Manager
UPS Mail Innovations
10.2003 - 12.2006
District Public Relations Manager
Robert Half International Inc.
05.1998 - 03.2003
Bachelor of Arts - Journalism
St. Michael's College
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