Kimberley Thomas
Katy
Summary
Results-driven professional with a strong background in operations and management. Strategic mindset and ability to make sound tactical decisions consistently surpass customer expectations. Creative problem-solving skills excel at de-escalating challenging situations and driving positive change.
Overview
20
20
years of professional experience
Work History
Stocker
Norther +toll & Equipment
01.2025 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Assisted customers with special requests, enhancing their shopping experience at the store.
Demolition Laborer/Packer
Restoration Solutions by Elite LLC
02.2015 - Current
- Utilized drills, hammers, and electrical saws to break sheet rock structures
- Clear debris, trash, and hazardous materials from assigned site and prepare it for renovation
- Packing household items that were no damaged from flood
- Keep records of time sheet for employees and household items, and materials I used
- Ensure the best customer service for flood victims
Motor Transport Operator
United States Department of Defense (Army)
07.2011 - 01.2014
- Inspected and maintained vehicles, including verifying adequate fuel supply and oil level, and monitoring functionality
- Maintained safety and focus on high-pressure situations, including operating vehicles at variable speeds and in dynamic traffic conditions
- Transported passengers, packages, and equipment while observing safety and traffic regulations
- Protected convoys with defensive and offensive techniques based on extensive military training
- Secured cargo for transport using ropes, chains, and covers
Freight Team Supervisor
Home Depot
03.2005 - 10.2010
- Supervising associates and overseeing work activity within his/her departments
- Training and certifying freight team associate to use equipment necessary to do their job successfully (e.g., slipsheet, electric pallet jack, forklift)
- Training freight team associates in pack-out and pack-down procedures and standards
- Training, coaching, developing associate's customer skills, counseling, and maintaining positive interpersonal interactions with associates on freight team
- Key Holder
Education
Associate in science (A.S.) - Medical
Drake Business School
Bronx, NY04.2003
Skills
- Communication Skills
- Customer Service Skills
- Work Ethic
- Teamplayer
- Leadership Skills
- Management Skills
Timeline
Stocker
Norther +toll & Equipment
01.2025 - Current
Demolition Laborer/Packer
Restoration Solutions by Elite LLC
02.2015 - Current
Motor Transport Operator
United States Department of Defense (Army)
07.2011 - 01.2014
Freight Team Supervisor
Home Depot
03.2005 - 10.2010
Associate in science (A.S.) - Medical
Drake Business School
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