Kimberli Ramirez
Greensboro,NC
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Office Manager
National Platinum Service
Greensboro, NC
09.2020 - 02.2024
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
Nail Technician
Top Nails
Durham, NC
10.2018 - 08.2020
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Provided excellent customer service through friendly interactions with clients.
- Kept up-to-date on new trends in the industry for product offerings and design ideas.
- Followed health regulations regarding sanitation practices throughout the salon.
- Scheduled client appointments and accepted payments.
Data Entry Clerk
Key Resource Group LLC
Greensboro, NC
04.2016 - 06.2018
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information as needed.
- Operated various office equipment such as scanners, printers. when required.
- Maintained confidentiality of sensitive information entered into the system.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Proofread and edited documents to correct errors.
Education
High School Diploma -
Ben L. Smith High School
Greensboro, NC06-2010
Some College (No Degree) -
Guilford College
Greensboro, NCSkills
- Inventory Control
- Office Management
- Data Entry
- Customer Service
- Scheduling and Calendar Management
- Collecting Information
- Error Identification
- Word Processing
- Spreadsheet Management
Languages
Spanish
Native/ Bilingual
Timeline
Office Manager
National Platinum Service
09.2020 - 02.2024
Nail Technician
Top Nails
10.2018 - 08.2020
Data Entry Clerk
Key Resource Group LLC
04.2016 - 06.2018
High School Diploma -
Ben L. Smith High School
Some College (No Degree) -
Guilford College
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