Kimberlie Alvarez
New Boston
Summary
I am a dutiful, outgoing, and hardworking employee who strives to get the job done timely and efficiently. 10+ years in the customer service and money handling field. Building friendly relationships with customers throughout the years. Loves to keep a clean and tidy work space. I want to use my customer service experience to offer the best experience for those I am helping.
Overview
8
8
years of professional experience
Work History
Production Line Lead
Pharma Nobis
2024.06 - 2025.07
- Complete opening and closing paperwork for job the production line had aimed to do.
- Maintained proper PPE throughout shifts and practice safe work hygiene.
- Led production line operations, ensuring safety and quality standards.
- Trained team members on efficient work practices and equipment usage.
- Streamlined workflows to enhance productivity and minimize downtime.
- Learned improvements to increase operational efficiency and reduce waste.
Sales Floor Associate/ Cashier
Ace Hardware
2022.03 - 2024.04
- Led sales on POS systems and helped in store clients with their household, sporting, outdoor needs.
- Kept a clean and maintained store including multiple areas throughout shift.
- Mixed paint, cut keys, cut glass, built grills, wheelbarrows, loaded concrete and soil/mulch.
- Answered telephone and researched online for best items to fix clients troubles.
- Make home deliveries, maintain stock count and freight each shift.
- Trained new Associates on procedures and rules.
- Fronted shelves of entire store with team members before closing.
- Cross trained as a cashier to help when busy or if cashier is unavailable.
Hardlines Team Associate/Cashier
Wal-Mart
2019.01 - 2022.02
- Streamlined sales transactions.
- Engage in helping in store customers on the sales floor.
- Counted money till before and after each shift.
- Kept multiple work areas clean during and after shift.
- Mixed paint, showed guns/knives, made hunting/fishing licenses.
- Cross trained in multiple areas to help when needed.
- Answered phone calls and researched items to find best solution.
- Managed inventory levels each week and stocked freight.
- Worked with team members to better help our customers and to help each other.
- Employee of the month August 2020.
Sales Associate/Cashier
Exxon
2017.04 - 2018.12
- Streamlined sales transactions on POS system.
- Counted money till down each night.
- Answered phone calls and found best ways to help customers troubles.
- Kept a clean work area/store each shift.
- Stocked shelves and maintained inventory.
- Cross trained and helped other store areas when needed.
Education
HIGH SCHOOL DIPLOMA -
NEW BOSTON HIGH SCHOOL
New Boston, Texas05.2015
ASSOCIATES GENERAL STUDIES DEGREE -
TEXARKANA COLLEGE
Texarkana, Texas05.2018
Skills
- Attentive to time management
- Problem Solver
- Reliable
- Good Phone Etiquette
- Team oriented worker
- Types 40 WPM
- Positive Attitude
- Always has a smile
- Quick Learner
- Proficient Computer Skills
- Detail-Oriented
- Knowledge on multitude of topics
- Multitasker
Timeline
Production Line Lead
Pharma Nobis
2024.06 - 2025.07
Sales Floor Associate/ Cashier
Ace Hardware
2022.03 - 2024.04
Hardlines Team Associate/Cashier
Wal-Mart
2019.01 - 2022.02
Sales Associate/Cashier
Exxon
2017.04 - 2018.12
HIGH SCHOOL DIPLOMA -
NEW BOSTON HIGH SCHOOL
ASSOCIATES GENERAL STUDIES DEGREE -
TEXARKANA COLLEGE