Microsoft Excel
Kimberlie Bunch
Kirkland,Washington
Summary
Experienced IT Business Analyst with over 6 years in the industry, specializing in cross-collaboration, requirements gathering, data analysis, process improvement, and teamwork. Possessing strong analytical and problem-solving skills, as well as excellent communication abilities. Demonstrated track record of being a self-starter who excels both independently and collaboratively. Successfully utilized data-analysis tools to identify and visualize cost-saving opportunities, resulting in a notable 20% decrease in spending for the company's corporate cell program. Played a key role in collaborating with the Procurement team to enhance contract renewal processes, resulting in an impressive 95% on-time renewal rate for all software contracts. Committed to working hard and continuously learning.
Overview
7
7
years of professional experience
Work History
IT Business Analyst
Puget Sound Energy
Bellevue , WA
2023.06 - 2024.07
- Successfully managed the IT Security, Corp Cell, and IT Memberships budgets and forecasts resulting in optimized resource utilization
- Monthly Invoice Processing: Generated purchase orders accurately and efficiently, ensuring timely procurement of software and services
- Generated monthly amortizations, reconciliations, and accruals for multiple entities, ensuring accuracy and compliance with accounting standards
- Collaborated with diverse business teams to restructure large software contracts, leading to cost savings and improved financial performance for the organization
- Streamlined processing of software renewals by improving collaboration with the Procurement team, resulting in over 95% of on-time renewals within 2 quarters
- Established good working relationships and worked closely with outside vendors for t Corp Cell program
- Optimized Corp Cell program processes, resulting in a 20% reduction in spending, faster deployment, improved employee productivity, and enhanced operational efficiency
- Continued managing the Corporate Cell program for over 2,000 mobile devices across the organization.
Associate IT Business Analyst
Puget Sound Energy
2021.06 - 2023.06
- Managed the procurement and maintenance of over 2,000 mobile devices, ensuring seamless connectivity for employees and first responders
- Identified cost-saving opportunities in the mobile program, and used Power BI to create a dashboard to visualize the data for leadership
- Monthly invoice processing and accounting tasks such as accruals, creating and maintaining amortization schedules, journal entries, and more
IT Administrative Specialist
Puget Sound Energy
2019.03 - 2021.06
- Managed the calendars and meetings for directors of IT Security, IT Shared Services, and IT Architecture
- Assisted IT Security with project needs, documentation, meeting facilitation, and more
- Processed monthly expense reports, corporate card reconciliation,, and invoice processing.
Customer Service Representative
Puget Sound Energy
2017.09 - 2019.03
- Reduced customer call transfer time through efficient triaging, resulting in improved customer satisfaction and reduced wait times
- Help answer customer's questions about billing, services, and outages, resulting in first-call issue resolution and reduced call handling time.
Education
MBA - Business IT Management
Western Governors University
Salt Lake City, UT09.2021
Bachelor of Science - Business IT Management
Western Governors University
Salt Lake City, UT12.2020
Skills
- Contract Negotiations
- Invoice Processing
- Process Improvement
- Data Analysis
- Requirements Gathering
- Pivot tables
- Forecasting and Planning
- Business Analysis
- Financial Management
- Accounting Principles
Websites
Personal Information
Title: Business Analyst
Volunteer Experience
- Wounded Warriors, 12/2019 through 12/2023, Bellevue, WA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Power BI
SAP
SAP Ariba
Microsoft Outlook
Microsoft Teams
Adobe Products
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leavePaid time offPersonal development programsQuote
It is never too late to be what you might have been.
George Eliot
Timeline
IT Business Analyst
Puget Sound Energy
2023.06 - 2024.07
Associate IT Business Analyst
Puget Sound Energy
2021.06 - 2023.06
IT Administrative Specialist
Puget Sound Energy
2019.03 - 2021.06
Customer Service Representative
Puget Sound Energy
2017.09 - 2019.03
MBA - Business IT Management
Western Governors University
Bachelor of Science - Business IT Management
Western Governors University
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