Kimberly Aguero
Camp Wood,TX
Summary
Highly motivated and goal-oriented individual with extensive customer service experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Bear Creek
12.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Met customer service goals and exceeded customer expectations.
Education
Associate of Arts -
Southwest Texas College
Uvalde, TX05-2023
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Time Management
- Store Opening and Closing
- Phone Etiquette
- POS system operations
- Independent judgement
- Communications management
- Digital Marketing
- Active Listening
- Problem-solving abilities
- Critical Thinking
Timeline
Retail Sales Associate
Bear Creek
12.2023 - Current
Associate of Arts -
Southwest Texas College
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