Kimberly Aguilar
Garden Grove,CA
Summary
Vigilant Security Officer known for high productivity and efficient task completion. Specialize in surveillance, risk assessment, and emergency response coordination. Excel in communication, teamwork, and adaptability, ensuring swift decision-making and effective problem-solving in critical situations. Committed to maintaining safety and security with focus on integrity and professionalism.
Overview
2
2
years of professional experience
Work History
Security Officer
Disneyland Resort
Anaheim, CA
05.2023 - Current
- As a security officer for one of the most iconic destinations in the world, I play an integral role in maintaining a safe, welcoming, and enjoyable environment for guests and employees alike
- Access Control & Screening: Vigilantly monitor security checkpoints, conduct bag checks, and perform metal detection scans to ensure adherence to safety standards
- Maintain a positive guest experience while ensuring all security protocols are followed
- Emergency Response: Respond promptly to medical emergencies, accidents, or incidents
- Administer first aid and coordinate evacuations when necessary, ensuring swift and effective resolution of situations
- Guest Interaction & Conflict Resolution: Provide exceptional customer service by assisting guests with directions, resolving complaints, and de-escalating conflicts to ensure an enjoyable experience for everyone
- Collaboration with Law Enforcement: Maintain a professional relationship with local law enforcement, assisting with investigations, sharing information, and ensuring seamless communication during incidents
- Incident Documentation & Reporting: Write clear, concise reports detailing security incidents and actions taken, ensuring full documentation for follow-up and compliance
- Team Coordination: Work alongside other departments such as custodial, guest services, and maintenance to address safety concerns and ensure efficient operations during peak times
- Lost & Found: Manage the Lost & Found department, ensuring guests' belongings are tracked and returned promptly
Substitute Campus Aide
Anaheim Union High School District
Anaheim, CA
10.2022 - Current
- In my role as a campus aide, I ensure the safety and security of students, faculty, and staff within the school environment, while also contributing to the overall positive atmosphere of the campus
- Campus Patrol & Security: Regularly patrol campus grounds to deter suspicious activity and maintain visibility as a deterrent against potential security threats
- Emergency Response & Crisis Management: Assist with emergency evacuations, respond to disturbances or incidents, and provide support in crisis situations while adhering to district safety protocols
- Incident Reporting & Documentation: Thoroughly document and report any security incidents, ensuring that proper follow-up actions are taken to address and resolve any issues
- Safety Escorts & Student Assistance: Offer safety escorts for students, faculty, or staff during late hours or when navigating isolated areas of the campus
- Provide assistance as needed, including helping students with directions or emotional support
- Policy Enforcement: Assist in enforcing campus rules and regulations to maintain a disciplined, safe, and respectful environment for all
- Safety Inspections: Conduct routine safety inspections of school facilities to identify potential hazards or security vulnerabilities, ensuring corrective actions are taken swiftly
Education
Bachelor of Arts - Criminal Justice
California State University, Fullerton
Fullerton, CA05.2024
Associate of Arts - Criminal Justice
Fullerton College
Fullerton, CA05.2021
High School Diploma -
Savanna High School
Anaheim, CA05.2016
Skills
- Security guard license
- Security screenings
- Personnel screening
- Screening wands
- Surveillance
- Communication
- Team Collaboration
- Report writing
- First aid and CPR certified
References
- Luis Armando Ramirez, Security Officer, Disneyland Resort, 714-561-5892, Luis is a direct colleague and supervisor at Disneyland Resort, where we collaborate closely on security operations. He can speak to my ability to manage security challenges, handle guest relations, and maintain a safe environment in a high-traffic, high-profile venue.
- Angie Contreras, Security Officer, Disneyland Resort, 562-754-7079, Angie and I have worked together for over a year, often managing critical situations and conducting joint patrols. She can provide insight into my professionalism, problem-solving abilities, and capacity to collaborate with both guests and coworkers under pressure.
- Carmen Nava-Kingston, Campus Security Officer, Anaheim Union High School District, 714-943-0260, Carmen has supervised me in my role as a Substitute Campus Aide. She can speak to my diligence in ensuring safety protocols, my responsiveness in emergencies, and my ability to interact positively with students, faculty, and visitors.
Notification Preference
Additional Skills And Certifications
- Bilingual: Fluent in both English and Spanish (speak, read, write).
- Driver's License: California Class C Driver's License (License #Y4448889).
- First Aid & CPR: Certified in First Aid and CPR, ready to respond to medical emergencies when needed.
- Communication: Strong written and verbal communication skills; able to maintain professionalism while interacting with diverse groups in high-pressure situations.
- Team Collaboration: Excellent team player, with the ability to work across departments and with external partners such as local law enforcement to ensure a coordinated, efficient response to security incidents.
Languages
Spanish
Full Professional
Affiliations
- Volunteering at The Salvation Army
Timeline
Security Officer
Disneyland Resort
05.2023 - Current
Substitute Campus Aide
Anaheim Union High School District
10.2022 - Current
Bachelor of Arts - Criminal Justice
California State University, Fullerton
Associate of Arts - Criminal Justice
Fullerton College
High School Diploma -
Savanna High School
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