KIMBERLY ALBERTSON
All At Home Healthcare
DAYTONABEACH,FL
1
Certification
22
years of professional experience
Dedicated Registered Nurse with expertise in chronic disease management, client advocacy, and clinical assessment. Proven track record in developing comprehensive care plans and enhancing patient outcomes through effective communication.
Work History
Registered Nurse Field Case Manager
2 Months- Conducted comprehensive patient assessments to determine care needs and develop individualized care plans.
- Coordinated with interdisciplinary teams to ensure continuity of care and effective communication among healthcare providers.
- Educated patients and families on disease management, medication administration, and self-care strategies.
- Monitored patient progress and adjusted care plans to optimize health outcomes.
- Documented patient interactions and care interventions accurately in electronic health records (EHR).
- Collaborated with interdisciplinary teams to improve overall patient health and satisfaction levels.
Nurse Navigator
10 Months- Assisted patients in navigating healthcare services and resources effectively.
- Coordinated patient care plans across multidisciplinary teams to enhance service delivery.
- Educated patients and families on chronic disease management and preventive care strategies.
- Developed relationships with community resources to improve patient access to services.
- Monitored patient progress and adjusted care plans based on individual needs and feedback.
- Collaborated with healthcare providers to ensure timely follow-up appointments for patients.
- Implemented best practices in patient engagement to improve satisfaction and compliance rates.
- Resolved patient inquiries and concerns promptly, fostering positive communication channels.
- Coordinated appropriate and efficient delivery of healthcare services to promote optimal outcomes by assessing and matching unmet needs with referrals and support services.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
- Facilitated timely access to care by coordinating appointments, tests, and procedures for patients across various healthcare systems.
- Provided ongoing assessment of patients'' needs, adjusting care plans accordingly to promote optimal health outcomes.
- Reduced hospital readmissions by proactively identifying high-risk patients and implementing targeted interventions.
- Improved patient outcomes through comprehensive education on treatment plans and medications.
- Participated in multidisciplinary case conferences, providing valuable input on patient care plans based on nursing expertise.
- Increased patient satisfaction by establishing trust and rapport through empathetic communication and active listening.
- Enhanced patient experience by providing personalized care and addressing individual needs.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Clinical Manager
1 Year 7 Months- Developed and implemented quality improvement initiatives, enhancing service delivery across clinical teams.
- Oversaw daily operations to ensure optimal patient care and compliance with healthcare regulations.
- Collaborated with interdisciplinary teams to coordinate patient assessments and develop individualized care plans.
- Trained and mentored staff on best practices in home health care, fostering a culture of continuous learning.
- Facilitated regular team meetings to address challenges, share updates, and promote unified care strategies.
- Managed resource allocation effectively, ensuring appropriate staffing levels for optimal service delivery.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive a positive work environment.
- Enhanced staff performance through regular training, mentoring, and professional development opportunities.
- Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
- Communicated with patients, asked appropriate questions, and employed active listening to determine the best care.
- Provided ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Reduced hospital readmission rates by prioritizing discharge planning and effective communication between patients, families, and healthcare providers.
- Handled job duties for staff members which were unavailable or out of the office.
- Implemented cost-saving measures without compromising on quality of patient care.
- Reviewed referral information and kept track of intakes from various referral sources.
Quality Assurance Nurse /Clinical Nurse Manager
4 Years 10 Months- Developed and implemented quality improvement initiatives to enhance patient safety and service delivery.
- Conducted thorough assessments of patient care quality and compliance with healthcare regulations.
- Collaborated with interdisciplinary teams to ensure adherence to best practices in patient care.
- Trained nursing staff on quality assurance protocols and documentation standards to improve accuracy.
- Facilitated staff meetings to discuss quality metrics, share insights, and drive continuous improvement efforts.
- Mentored junior nurses on quality assurance methodologies, fostering a culture of excellence in care delivery.
- Developed targeted interventions to address areas of concern identified during audits, resulting in improved clinical performance.
- Implemented process improvements that resulted in reduced documentation errors, enhancing overall record-keeping accuracy across all departments involved in patient care delivery.
- Established regular performance review meetings with nursing staff members, providing constructive feedback on areas requiring improvement while recognizing and celebrating achievements in quality assurance efforts.
- Enhanced compliance with regulatory standards through diligent monitoring of nursing procedures and protocols.
- Evaluated nursing competencies through regular assessments, identifying areas for professional growth and development opportunities.
- Improved patient care quality by conducting thorough audits of nursing practices and documentation.
- Reviewed medical records to ensure accuracy and completeness, leading to more effective care coordination among healthcare providers.
- Monitored patient complaints and grievances, using data-driven insights to develop targeted interventions for improving service delivery.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Led clinical team in delivering high-quality home care services to diverse patient populations.
- Mentored nursing staff, promoting professional growth and adherence to best practices.
- Utilized electronic health record systems for accurate documentation and communication of patient information.
- Conducted performance evaluations, identifying areas for improvement and implementing corrective actions.
- Maximized nursing staff potential by providing ongoing coaching and support, leading to higher levels of competence and confidence in delivering quality care.
- Reviewed charts weekly to complete quality control checks.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
- Maintained a safe working environment by enforcing infection control measures and adhering to safety protocols.
Field Nurse Case Manager / Director of Nursing
6 Years 2 Months- Conducted thorough assessments to evaluate patient conditions and identify necessary interventions.
- Coordinated comprehensive care plans to meet individual patient needs and improve health outcomes.
- Monitored patient progress, adjusting care plans based on evolving health status and feedback.
- Collaborated with interdisciplinary teams to ensure continuity of care and effective communication.
- Educated patients and families on disease management, medication adherence, and self-care strategies.
- Implemented quality improvement initiatives to enhance service delivery and patient satisfaction rates.
- Mentored junior staff in case management processes, fostering professional development and best practices.
- Improved patient satisfaction by providing compassionate nursing support and addressing concerns promptly.
- Conducted thorough assessments to identify patient needs and develop appropriate nursing interventions.
- Increased efficiency of case management processes by maintaining accurate documentation and timely reporting of patient data.
- Enhanced patient recovery rates by implementing individualized care plans and coordinating with healthcare team members.
- Educated patients on managing chronic conditions, resulting in increased self-care abilities and reduced complications.
- Developed professional relationships with local agencies to facilitate referrals and access to additional support services for patients in need.
- Collaborated with interdisciplinary teams to optimize patient outcomes through comprehensive care management strategies.
- Mentored new nurse case managers, sharing expertise in field practices and promoting ongoing professional development opportunities.
- Managed complex cases involving multiple comorbidities, ensuring proper treatment plans were followed for optimal results.
- Served as a patient advocate, empowering individuals to make informed decisions about their healthcare and supporting them throughout their treatment journey.
- Contributed to the development of organizational policies and procedures, ensuring alignment with national standards for excellence in case management.
- Reduced hospital readmission rates through diligent monitoring of patient progress and timely intervention.
- Facilitated successful transitions from hospital to home or long-term care settings by coordinating necessary services and resources.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
- Managed patients recovering from medical or surgical procedures.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Led nursing teams to enhance patient care quality and compliance with healthcare regulations.
- Developed and implemented training programs to improve staff competencies and retention rates.
- Facilitated interdisciplinary collaboration to optimize patient outcomes and service delivery.
- Managed budgeting and resource allocation to ensure efficient use of personnel and supplies.
- Oversaw performance evaluations, providing feedback and mentorship to nursing staff for professional growth.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Collaborated with interdisciplinary teams to create comprehensive care plans for patients.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
Education
Associate of Science - Nursing
Skills
Home health management
Clinical case management
Case evaluation
Resource allocation
Medical documentation
Home health care
Patient advocacy
Certification
Fl RN 9176689
Timeline
Registered Nurse Field Case Manager
All At Home Healthcare
06.2026 - CurrentRead More
Nurse Navigator
Humana/Conviva Senior Care
07.2025 - 05.2026Read More
Clinical Manager
Humana/CenterWell Home Health
12.2023 - 07.2025Read More
Quality Assurance Nurse /Clinical Nurse Manager
Doctor's Choice Home Care
05.2010 - 03.2015Read More
Field Nurse Case Manager / Director of Nursing
Total Patient Care Home Health
04.2004 - 06.2010Read More
Daytona State College
Associate of Science from Nursing
Read More