Kimberly Alfaro
San Antonio,TX
Summary
Proven Administrative Assistant at Hector’s Rain Gutters, adept in bilingual communication and data entry, enhanced office efficiency by streamlining scheduling and invoice processes. Excelled in customer service, fostering professional relationships, and maintaining confidentiality, significantly contributing to a positive and productive work environment, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Hector’s Rain Gutters
2021.03 - 2023.02
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
GED -
Penn Foster Career School
Scranton, PA11.2024
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Scheduling
- Office Management
- Scheduling and calendar management
- Appointment Scheduling
- Professional and mature
- Invoice Processing
- written & oral communication
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
Hector’s Rain Gutters
2021.03 - 2023.02
GED -
Penn Foster Career School
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