Kimberly Allen
Chicago,IL
Summary
Proactive retail professional with over 4 years of experience in reputable shops. Achieved 3 'Passion Awards' for exceptional customer service and consistently exceeded target KPIs for mystery shoppers.
Overview
16
16
years of professional experience
Work History
Designer B2B Specialist/ Event Coordinator
Williams Sonoma, West Elm
Plano, TX
05.2025 - Current
- Conducted one-on-one consultations to assist clients with living space design and drive store sales.
- Performed in-home assessments, accurately measuring and evaluating client living spaces.
- Developed and presented tailored design plans reflecting client needs and preferences.
- Maintained up-to-date knowledge of current promotions to exceed sales targets.
- Delivered exceptional service by assisting clients with gift wrapping, registries, and special orders.
- Demonstrated extensive product knowledge regarding features and benefits of all design studio offerings.
Assistant director/ Project manager
New Covenant Life Church, Inc
HYBIRD
07.2020 - Current
- Risk Management
- Assemble and lead a project team
- Problem solving
- Evaluate project performance
- Aligning project goals with business goals
Luxury Retail Associate
Nordstrom
Oak Brook, Illinois
08.2015 - 05.2019
- Assist customers with product purchases
- Follow and achieve department sales goals.
- Develop product knowledge
- Build productive trust relationships with clients
- Visual merchandising and store display design
- Process transactions accurately and efficiently
- Processes purchases and returns
- Personalized customer outreach
Fashion Stylist
Neiman Marcus
Oak Brook, Illinois
02.2010 - 07.2015
- Researched historical fashion trends to inform contemporary styling choices.
- Assisted clients with wardrobe organization for enhanced accessibility.
- Created outfit combinations tailored to individual client preferences.
- Guided clients in achieving desired image goals through personalized consultations.
- Curated looks for brands and individuals to elevate their public presence.
- Advised clients on style through one-on-one consultations, fostering personal expression.
Education
Bachelor of Arts - Business Administration And Marketing
Robert Morris University
PITTSBURG, PA05-1984
Skills
- Creative problem solving
- Detail orientation
- Customer service excellence
- Fashion trend analysis
- Time management expertise
Timeline
Designer B2B Specialist/ Event Coordinator
Williams Sonoma, West Elm
05.2025 - Current
Assistant director/ Project manager
New Covenant Life Church, Inc
07.2020 - Current
Luxury Retail Associate
Nordstrom
08.2015 - 05.2019
Fashion Stylist
Neiman Marcus
02.2010 - 07.2015
Bachelor of Arts - Business Administration And Marketing
Robert Morris University
Similar Profiles
Debra DownsDebra Downs
Customer Care Specialist - Seasonal at Williams-Sonoma, Pottery Barn Kids, Pottery Barn, West ElmCustomer Care Specialist - Seasonal at Williams-Sonoma, Pottery Barn Kids, Pottery Barn, West Elm
Robert MooreRobert Moore
Associate Manager of Operations at West Elm/Williams-SonomaAssociate Manager of Operations at West Elm/Williams-Sonoma
Catherine YoungeCatherine Younge
Customer Service Representative at Williams-Sonoma Pottery Barn Kids, Pottery Barn, West ElmCustomer Service Representative at Williams-Sonoma Pottery Barn Kids, Pottery Barn, West Elm
Erika HarrisErika Harris
Home Care Provider at State of IllinoisHome Care Provider at State of Illinois
James WebbJames Webb
Vice President of IT at Hu-Friedy Mfg. Co LLCVice President of IT at Hu-Friedy Mfg. Co LLC