KIMBERLY ALSTON
Augusta,GA
Summary
Dynamic Health Information Specialist with proven expertise at Savannah River Nuclear Solutions LLC, excelling in accurate medical records management and compliance. Skilled in electronic records systems and adept at problem-solving, I enhance data integrity while fostering strong team relationships. Committed to delivering results and maintaining the highest standards in Medical Department at SRNS.
Overview
11
11
years of professional experience
Work History
Health Information Specialist
Savannah River Nuclear Solutions LLC.
Aiken, SC
04.2022 - Current
- Reviewed and maintain medical/clinical records for accuracy and completeness, ensuring compliance with Medical Manual Q3.1 and site policies and procedures.
- Review patient Recalls according to medical surveillance program to ensure compliance when schedule for appointments.
- Maintained databases containing sensitive patient information such as diagnoses, treatments, medications, lab results.
- Processed requests from outside organizations for release of patient information according to HIPAA regulations via email, fax and printed hard copies.
- Stay up to date on training to improve accuracy of data entry into electronic health record systems in accordance with medical procedure and DOE Standards.
Administrative Assistant
OLH Inc. (Savannah River Nuclear Solutions LLC)
Augusta, GA
02.2021 - 04.2022
- Record Maintenance (Organized, filed, scanned documentation into Employee permanent medical records), while maintaining PHI.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Front desk duties: Site Employee check-in, scheduling appointments and follow-up activities, copying and faxing employee communications within Release of Health Information guidelines, data entry and record updates.
- Managed scheduling a Covid-19 test for staff, monitoring data base on call volumes.
- Updated details in Medical Records system (EMBOS) for Covid-19 by keying in employee personal information.
- Maintain/Input data to varies Excel Spreadsheets for Covid-19 Medical War Room, including calling and scheduling employees for AU and Rapid Test.
- File results.
- Help manage call volume in Medical War Room.
- Complete Duty Disposition Reports (DDR's).
- Email, Receive and Scan Employee consents.
- Information updates in IDTS.
- Terminated Employee record prep for storage.
Visual Operator
Ingevity
Waynesboro, GA
12.2019 - 01.2021
- Visually inspect parts to look for unacceptable defects.
- Discarded of parts outside of the customer's specifications.
- Met a daily quota of inspecting 3,000 parts a day.
- Kept track of paperwork involving work in process.
- Prepared machines to begin production cycles and properly adjusted settings.
- Performed calibration on machines when needed.
- Interpreted blueprints, schematics, and manuals.
Customer Service Representative - Store Manager
Family Dollar
Augusta, GA
07.2014 - 11.2019
- Promoted within the company starting as a CSR ending as a Store Manager.
- Opened & closed the store.
- Kept track of store's current inventory.
- Conducted interviews.
- Trained staff to provide excellent customer service to challenging customers.
- Promoted clean, safe, friendly work environment for employees and guests.
- Monitored team of 8 Customer Services Representatives to assess knowledge, tone and adherence to company policy.
- Coordinated schedule to maintain appropriate staff coverage.
- Completed payroll process, including leaves of absence, time off requests and department transfers.
- Delegated work to staff, setting priorities and goals.
Customer Service Representative
Urban Outfitters
Augusta, GA
08.2015 - 01.2016
- Answered inbound phone calls from customers.
- Assist customer in making purchase.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Documented conversations with customers to track requests, problems and solutions.
Education
High School Diploma -
Butler High School
Augusta, GA01.2014
Skills
- Electronic and Manual Records System
- Deliver results
- Sensitive material handling
- Policy Adherence
- Medical Records Completion
- Communication
- Documentation management
- Problem solving
- Attention to detail
- Microsoft Office/Adobe
- Accurate Data Entry
- Model Excellence
- Energize & Recognize team
- Build relationships
- Schedule creation and maintenance
- Document scanning
- Team building
- Health information technology
Timeline
Health Information Specialist
Savannah River Nuclear Solutions LLC.
04.2022 - Current
Administrative Assistant
OLH Inc. (Savannah River Nuclear Solutions LLC)
02.2021 - 04.2022
Visual Operator
Ingevity
12.2019 - 01.2021
Customer Service Representative
Urban Outfitters
08.2015 - 01.2016
Customer Service Representative - Store Manager
Family Dollar
07.2014 - 11.2019
High School Diploma -
Butler High School
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