Kimberly Ashmore
Baton Rouge,LA
Summary
Highly motivated professional with experience in providing insurance solutions to individuals and businesses. Expertise in evaluating customer needs and developing customized plans based on those needs. Proficient in utilizing innovative technologies to effectively manage customer relations. Demonstrated success in acquiring new clients and increasing retention of existing clients.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Insurance Advisor
Lewis Mohr Real Estate and Insurance Agency
08.2021 - Current
- Served as an advocate for clients in disputes between them and insurers or third parties.
- Provided personalized advice to customers regarding their insurance needs, including health, home, auto and life policies.
- Generated new business through cold calling, networking events, referrals and other marketing initiatives.
Activities and Volunteer Coordinator
Sunrise Senior Living
07.2017 - Current
- Schedules and organizes resident daily activities and appointments, community transportation, family events
- Maintain relationships with local schools, churches, business, and resident families
- Recruit and manage volunteers and community partners
- Manages budget for activities department, codes and submits monthly expense reports and weekly ancillary charges
Head Volleyball Coach
Various Organizations
02.2004 - 12.2023
- Evaluated individual skills of each athlete and provided feedback on areas needing improvement.
- Motivated players to strive for excellence through goal setting and reinforcement of team values.
- Led team meetings with parents, coaches and players to discuss progress, expectations, goals and objectives.
Concierge
Sunrise Senior Living
08.2012 - 07.2017
- Provided exemplary and timely customer service to residents, pets and community staff
- Assisted with Business Office with billing input for ancillary charges
- Enhanced resident experience by creating and maintaining warm, inviting and professional environment
Physical Therapy Technician
Peak Performance Physical Therapy
05.2008 - 12.2013
- Supported clinical program team supervision and development through onsite treatment observation and feedback
- Maintained and organized information systematically for easy retrieval
- Managed number of patients at same time with high energy and organization
- Monitored restorative equipment for presence, quantity, quality and cleanliness
Education
General Studies -
Southeastern Louisiana University
Hammond, LA05.2017
Skills
- Client Relations
- Teamwork
- Account Management
- Attention to detail
- Microsoft Office
Certification
- Property and Casualty Insurance License
- Life and Health Insurance License
Timeline
Insurance Advisor
Lewis Mohr Real Estate and Insurance Agency
08.2021 - Current
Activities and Volunteer Coordinator
Sunrise Senior Living
07.2017 - Current
Concierge
Sunrise Senior Living
08.2012 - 07.2017
Physical Therapy Technician
Peak Performance Physical Therapy
05.2008 - 12.2013
Head Volleyball Coach
Various Organizations
02.2004 - 12.2023
- Property and Casualty Insurance License
- Life and Health Insurance License
General Studies -
Southeastern Louisiana University
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