Kimberly A. TenEyck

Handled all incoming phone calls efficiently.

Managed scheduling of all appointments through CounselEAR.

Coordinated patient appointments with third-party insurance providers.

Processed and organized incoming packages efficiently.

Putting together all the new hearing aids.

Prepared hearing aids by charging them nightly for next-day use.

Entered data into receivable day sheet.

Entered new data into card balance sheet.

Keeping up and inputting new sales into my monthly log sheet.

Balanced day sheet and receivable card balance sheet weekly to CounselEAR.

After balancing, depositing at the bank.

Verifying all insurance benefits.

Executed creation of BCBS claims through Availity.

Processed BCBS provider vouchers by aligning them with previously submitted data.

Resolved billing issues efficiently.

Posting payments into CounselEAR and scanning in provider vouchers into patients chart. Notifying each clinic of payment received on their patient.

Scanning all paperwork necessary into patients charts in CounselEAR.

Assisting with accounts receivable across all four locations.

The ability to clean hearing aids during busy clinic days to support patient flow and ensure smoother visits.

Managing all updates in CounselEAR, including adding new products, adding new clinicians to the system, and making any necessary changes.

Handling all the paperwork to send hearing aids for repair.

Helping create the monthly scheduling process for both Sterling Heights and Rochester clinic.

Continuously supporting cross-functional collaboration and mentoring newer team members.

Helping monthly create the recall list to notify patients to return for a 3 or 6 month office visit.

• Posted super bills for multi-office billing service
• Utilized E-Thomas
• Entered new patient information
• Verified insurance
• Documented procedures and diagnostic codes
• Completed filing

• Generated weekly payroll and end of the year W-2's
• Processed all weekly, monthy, and yearly reports
• Posted items in the accounts payable account
• Balanced the accounts receivable accounts
• Performed and handled all workers compensation claims
• Reconciled the bank reconciliation
• Processed outgoing quotes
• Typed out purchase orders
• Handled duties at the receptionists desk, answered phones & filed