Kimberly Ayona

• Knowledge of basic nutrition principles
• Understanding of special diets (diabetic, low-sodium, gluten-free, etc.)
• Strong communication skills
• Attention to detail
• Ability to follow food safety regulations
• Teamwork and organization skills

As a group leader i assist in an after-school program supervising and engaging children in safe, structured, and enriching activities outside regular school hours. I assist in nutrition hour, serving and cleaning up after, I also assist with tutoring 1st, 2nd, 3rd and 4th grade kids.

• Developed and managed on-going training protocols and benchmarks for all staff members in both front and back of the house resulting in enhanced individual performance and in-house promotion opportunities.
• Established employee recognition programs highlighting teamwork, guest satisfaction and strict adherence to Outback policies and procedures.
• Developed “pop quizzes” to constantly gauge employee knowledge and implementation of food safety criteria – provide focused training in response to any discovered weakness.
• Maintained a solid foundation of trained staff.
• Manage operations through monthly Profit and Loss reporting, increased sales year over year.

• Trained all personnel from host, bar and wait staff in guest relations, exceeding guest expectations and maintaining a clean, welcoming dining or bar environment.
• Trained all staff in safe food handling criteria.
• Trained and audited all kitchen positions in food storage and rotation, food prep, prevention of cross contamination, temperature, sanitation and presentation.
• Trained all staff in opening and closing requirements to ensure a fully clean, prepped restaurant for the following shift.
• Actively participated in the financial success of the location by applying efficient cost controls (labor, inventory, staff retention, guest satisfaction).

• Prioritized on-going training for restaurant operations, both front and back.