KIMBERLY BAKER
Pell City,AL
Summary
Head Dental Assistant & Manager with over two decades of experience, notably with Dr. Randall Palmore. Proven expertise in enhancing patient care. Excelled in Cosmetic, General and Surgical dentistry. Provided top-notch infection control and patient satisfaction. Possesses a strong knowledge of dental procedures and a commitment to providing the highest quality care to patients of all ages.
Experienced in using leading dental technologies, including digital radiography and intraoral cameras, provides comprehensive assessments and treatment plans. Proven success in building relationships with patients.
Dedicated with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
34
34
years of professional experience
Work History
Head Dental Assistant, Office Manager/Coordinator
Dr. Randall Palmore
09.2001 - 12.2023
- Assisted Dentist in providing quality care to patients. Cosmetic Dentistry, Endodontics, Oral Surgery, General Dentistry.
- Prepared treatment rooms with appropriate instruments before each appointment
- Demonstrated excellent customer service skills by greeting patients warmly and responding quickly to their needs
- Followed infection-control standards and sanitization protocols to safeguard patients and staff
- Provided support and managed staff members as needed during busy times at the clinic
- Took impressions and X-rays in support of patient evaluation and diagnostic care
- Performed chair-side dental procedures in a timely manner
- Offered gentle support and delivered compassionate care during dental procedures
- Reviewed patient charts prior to appointments for accuracy of data entry
- Organized dental equipment and supplies to ensure efficient patient care operations
- Scheduled appointments for patients using the office management system software
- Managed patient records in accordance with HIPAA regulations while maintaining confidentiality of all information
- Tracked inventory levels of dental supplies and placed orders when necessary
- Charted patient data and treatment in electronic health records system
- Educated patients on proper oral care habits and disease prevention
- Answered phone calls promptly and responded to inquiries regarding appointment scheduling or billing issues with accuracy
- Documented dental and medical history prior to appointment
- Ensured that all medical records were kept up-to-date and accurate
- Communicated professionally with other healthcare providers about treatment plans for individual patients
- Disposed of hazardous waste in accordance with clinic protocols
- Liaised between patients and dentist to explain and support treatment plan
- Participated in continuing education courses related to current dental practices and procedures
- Monitored patient progress and reported changes to the dentist
- Collaborated effectively with colleagues to provide comprehensive patient care services
- Adhered strictly to safety guidelines while handling hazardous materials such as chemicals or radiographs
- Monitored expiration dates of medications stored in the facility
- Followed stringent security protocols to maintain patient confidentiality
- Sterilized and disinfected instruments and set up instrument trays to assist dentist
- Charted conditions of decay and disease to prepare for diagnosis and treatment by dentist
- Managed front desk operations such as scheduling appointments, verifying insurance coverage, and collecting payments
- Assisted dentist in management of medical and dental emergencies
- Fabricated temporary restorations and custom impressions from preliminary impressions
- Scheduled appointments, prepare bills for dental services, maintained records, manually, and using computer
- Recorded dental history and vital signs of patients
- Ordered and monitored dental supplies and equipment inventory
- Provided postoperative instructions prescribed by dentist
- Made preliminary impressions for study casts and occlusal registrations for mounting study casts
- Recorded accurate, thorough treatment information in patient records
- Clinical coordinator for patient care and treatment.
Dental Assistant / Manager
Dental Net
08.1999 - 03.2001
- Recruited for various dental positions including dentists, hygienists, dental assistants, office managers/coordinators, receptionists, insurance clerks, and billing department
- Prepared treatment rooms with appropriate instruments before each appointment
- Took digital X-rays and intraoral photographs
- Demonstrated excellent customer service skills by greeting patients warmly and responding quickly to their needs
- Set up dental instruments and supplies in alignment with dentist preferences
- Took impressions and X-rays in support of patient evaluation and diagnostic care
- Performed chair-side dental procedures in a timely manner.
Dental Assistant
Dr. Dale Colclasure
01.1990 - 08.1992
- Assisted dentists in providing quality dental care to patients, including taking and developing x-rays, charting teeth, preparing materials, and cleaning instruments
- Performed chairside duties such as suctioning, handing instruments, mixing materials, and applying topical anesthetics
- Sterilized and disinfected instruments and treatment rooms
- Prepared treatment rooms with appropriate instruments before each appointment
- Took digital X-rays and intraoral photographs
- Performed chair-side dental procedures in a timely manner
- Developed positive relationships with patients and colleagues
- Took impressions and X-rays in support of patient evaluation and diagnostic care
- Offered gentle support and delivered compassionate care during dental procedures
- Managed patient records in accordance with HIPAA regulations while maintaining confidentiality of all information
- Tracked inventory levels of dental supplies and placed orders when necessary
- Reviewed patient charts prior to appointments for accuracy of data entry
- Charted patient data and treatment in electronic health records system.
Education
Dental Radiography Certification in Dental Assisting -
University of Arkansas Dept of Dental Hygiene
Little Rock, AR04.1990
Nitrous Oxide/ Oxygen Psychosedation in Dental Assisting -
University of Arkansas Dept. Dental Hygiene
Little Rock, Arkansas04.1990
Dental Assistant Certification in Dental Assisting -
Grandfathered into Dental Assisting
04.1990
Skills
- Restorative Dentistry
- Cosmetic Dentistry
- Endodontics
- Oral Surgery
- Dental Office Administration
- Equipment maintenance
- Inventory management
- Customer service
- Patient Counseling
References
Dr. Randall Palmore, Dentist Employer, (205) 305-7350, jtpjinx@gmail.com
Timeline
Head Dental Assistant, Office Manager/Coordinator
Dr. Randall Palmore
09.2001 - 12.2023
Dental Assistant / Manager
Dental Net
08.1999 - 03.2001
Dental Assistant
Dr. Dale Colclasure
01.1990 - 08.1992
Dental Radiography Certification in Dental Assisting -
University of Arkansas Dept of Dental Hygiene
Nitrous Oxide/ Oxygen Psychosedation in Dental Assisting -
University of Arkansas Dept. Dental Hygiene
Dental Assistant Certification in Dental Assisting -
Grandfathered into Dental Assisting
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