KIMBERLY BARTLETT
Maynardville,TN
Summary
Dynamic and results-driven leader with 38 years of retail management expertise, including 35 years at Target, recognized for consistently achieving exceptional business outcomes in sales and operations. Excels in high-pressure, fast-paced environments by managing customer service, promotions, and training with precision and efficiency. Skilled in coordinating schedules and assignments to ensure team alignment with store requirements while fostering a collaborative atmosphere that encourages innovative solutions to complex challenges. Versatile professional known for maintaining smooth operations and high customer satisfaction through proactive problem-solving and multitasking abilities.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Assistant General Manager
One9 Fuel Stop
12.2025 - Current
- Managed daily operations to improve customer satisfaction and expedite service delivery.
- Developed training programs for staff to improve performance and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated scheduling and staffing to ensure adequate coverage during peak hours.
- Fostered a positive work environment by promoting teamwork and open communication among staff.
- Oversaw compliance with safety regulations, ensuring a safe environment for employees and customers.
- Addressed issues swiftly to enhance customer satisfaction.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Managed daily operations, guaranteeing efficient task completion and adherence to high standards
Salary Assistant Store Manager
Ollie's Bargain Outlet
01.2023 - 12.2025
- Built and managed successful retail teams through recruiting, training, and encouragement.
- Fostered positive work environment that encouraged teamwork and high morale among associates.
- Managed daily store operations, including scheduling, payroll, inventory and shrink management.
- Coordinated solutions to resolve escalated customer service issues.
- Successfully lead remodeling of our building, finishing two weeks ahead of schedule.
- Managed Logistics operations which included truck unloading, vendor invoices and truck check-in.
- Actively participated in the performance management process which included recognizing, providing Meaningful feedback, writing and delivering reviews, and write-ups.
Patient Coordinator
Center For Sight
01.2022 - 01.2023
- Received, recorded and addressed 40+ incoming and outgoing communication via phone, email, and Fax.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Scheduled referrals daily, through insurance and other medical specialists and documented details in Patients' charts, addendums, and Phi-Logs while maintaining a high level of communication with Physicians.
- Verified coverage and filed insurance with various insurance companies for patient appointments.
- Collected Payments, and completed daily banking transactions.
- Performed routine clerical tasks such as copying, faxing, scanning and filing.
Management
Target Corporation
01.1987 - 01.2022
- held all management positions excluding store leader and HR leader.
- Built a talented and valuable team of 20 employees through outstanding mentoring, Coaching and teaching skills.
- Managed two remodels by coordinating plans for team members, contractors, and sub-contractors to maintain timeline while achieving zero percent employee turnover.
- Top Leader Award 2020 and 2021.
- Achieved commendation from other store leaders for innovative display designs
- District Trainer for all management positions.
Education
High School -
Gibbs High School
Corryton, TN05-1987
Skills
- Time Management
- Performance Management
- Team Building
- Front Desk Operations
- Problem Solving
- Customer Service
- Medical Insurance Verification
- Managing Operations
- Inventory control
- Strategic planning
- Data Entry
- Appointment and Referral Scheduling
- Attention to Detail
- Work Ethic
- Leadership
- Hands On
Accomplishments
Top Leader for 2021 and 2022
District Trainer
Certification
ServSafe
Programs
- NextGen
- Citrix Gateway
- Microsoft Office
- Microsoft Word
- Outlook
- Kronos
- HER System
- Quickbooks
- UKG Pro
- UKG Ready
- ADP
Timeline
Assistant General Manager
One9 Fuel Stop
12.2025 - Current
Salary Assistant Store Manager
Ollie's Bargain Outlet
01.2023 - 12.2025
Patient Coordinator
Center For Sight
01.2022 - 01.2023
Management
Target Corporation
01.1987 - 01.2022
High School -
Gibbs High School