Kimberly Bartolomei
Henderson
Summary
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
9
9
years of professional experience
Work History
Dog Grooming Apprentice
Doggie District
11.2023 - Current
- Received consistent positive feedback from clients for exceptional attention to detail in styling pets'' coats according to breed standards.
- Developed strong relationships with clients by addressing their concerns, resulting in repeat business and referrals.
- Completed thorough pre-grooming assessments on each pet, identifying any special needs or health issues before proceeding with services.
- Handled difficult situations with distressed pets professionally and compassionately, reassuring both animals and their owners effectively.
- Assisted in maintaining a clean and sanitary work environment, ensuring the safety and well-being of all pets.
BDC Manager and Loaner Vehicle Specialist
Henderson Hyundai Superstore
10.2018 - 10.2023
- Managed and conducted outbound calling and texting campaigns to attract business and meet objectives.
- Posted appointments on internal board to notify service department.
- Confirmed scheduled appointments to reduce chances of potential service no shows.
- Create and track loaner vehicle contracts, close upon return.
- Maintain loaner vehicle fleet
- Accepted payments for service and parts departments
Cashier
Abc Hyundai
10.2016 - 10.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Walmart
10.2015 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Prosser Vocational High School
Chicago, IL06-1985
Skills
- Patience and empathy
- Nail trimming
- Sanitation procedures
- Cash handling
- Customer assistance
- Work ethic and integrity
Timeline
Dog Grooming Apprentice
Doggie District
11.2023 - Current
BDC Manager and Loaner Vehicle Specialist
Henderson Hyundai Superstore
10.2018 - 10.2023
Cashier
Abc Hyundai
10.2016 - 10.2018
Cashier
Walmart
10.2015 - 10.2016
Prosser Vocational High School
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